What does an IT help desk technician do?

IT help desk technicians resolve technical issues for employees or customers. This includes password resets, software installations, hardware troubleshooting, network connectivity issues, and escalating complex problems to higher support tiers.

What is the career path from IT help desk?

IT help desk is one of the best entry points into tech. Common career paths include: Help Desk → Desktop Support → Systems Administrator → Network Engineer, or Help Desk → IT Support → Cloud Engineer → DevOps Engineer.

What certifications help for IT help desk jobs?

CompTIA A+ is the gold standard for entry-level IT help desk. Other valuable certs include CompTIA Network+, Microsoft 365 Certified, Google IT Support Professional, and ITIL Foundation for service management.

What is the salary range for IT help desk jobs?

Tier 1 (entry): $35k–$50k. Tier 2 (mid): $50k–$65k. Tier 3 (senior/specialist): $65k–$80k+. Lead/supervisor roles can reach $85k–$100k. Location and industry significantly impact pay.

1,458+ JobsUpdated Mar 24, 2026

IT Help Desk Jobs

IT help desk professionals are the backbone of every organization's technology support. From Tier 1 password resets to Tier 3 advanced troubleshooting, IT help desk roles offer a clear career ladder with salaries ranging from $40k at entry level to $80k+ for senior support engineers.

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Salary Range

$0k – $70k

Top Companies

Insight Global, Mashreq Bank, Canpar Transport L.P., QUANTEAM - North America (RAINBOW PARTNERS Group), Procom, VirtualVocations +36 more

Job Types

84% Full Time, 16% Contract

Top Locations

CA, Toronto, Ontario, Montreal, Quebec, Brampton, California

Work Model

86% On-Site, 14% Hybrid

Experience Levels

60% Mid Level, 14% Senior, 12% Junior

We found 1,458 it help desk jobs currently hiring in locations including CA, Toronto, Ontario, Montreal, Quebec. Salaries range from $0k to $70k based on experience, location, and company size. Work arrangements include On-Site (86%), Hybrid (14%). Top employers include Insight Global, Mashreq Bank, Canpar Transport L.P. and 39 other companies.

Companies Hiring for IT Help Desk Jobs

Insight Global3 jobs

Mashreq Bank3 jobs

Canpar Transport L.P.2 jobs

QUANTEAM - North America (RAINBOW PARTNERS Group)2 jobs

Procom2 jobs

VirtualVocations2 jobs

+36 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Intern

$0k–$0k

1 job

Junior

Salary varies

6 jobs

Mid Level

$0k–$70k

30 jobs

Senior

$0k–$0k

7 jobs

Latest Jobs Added

End User Support Technician - Mid

CACI International, Inc.

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IT Help Desk Jobs

Companies Hiring for IT Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

End User Support Technician - Mid

JPC -1454 - Service Desk Analyst

Help Desk Support Technician ( Brasil - Remoto )

Business Support Specialist

Technical Support Technician

Technical Support Specialist, Remote Vancouver, Toronto or Qc

IT Support Specialist

Information Technology Support Technician

Application Support Analyst

Application Support Analyst - Senior

Montreal [Hybrid] Kondor Application Support Analyst

Montreal [Hybrid] Senior Application Support Analyst

IT Service Desk Supervisor

Application Support Analyst - OpenShift, Kubernetes

Desktop Support Specialist

Application Support Analyst - Senior

IT Support Specialist

IT Support Specialist I

Remote Technical Support Specialist

Service Desk Analyst II

IT Support Engineer (EUC responsible and Intune SME)

Senior Service Desk Engineer

Service Desk Analyst

Service Desk Analyst II

Application Support Analyst - OpenShift, Kubernetes

Application Support Analyst

Application Support Analyst, D365 F O

Junior Help Desk Analysts

IT Support (Intune/Azure AD) in NYC, NY

Senior Service Desk Engineer

Desktop Support Technician (Job 1298)

Desktop Support/Systems Administrator

Technical Support Specialist - Amico Clinical Solutions

Help Desk Technician II - Contingent - Full-time

Information Technology Desktop Support (L1)

IT Support Technician

Bilingual French–English Global IT Support Analyst

IT Support & Compliance Specialist

Service Desk Support – Mid (Team 05)

Salesforce Support Analyst

Remote IT Support Specialist — Flexible Hours

Remote IT Support Analyst | Flexible Hours

IT Support Technician- Service Desk

Service Desk Analyst – L1 (Bilingual French)

Information Technology Support Analyst

Remote IT Support Specialist — Flexible Hours

Customer Support Specialist (AST)

Sr. Technical Support Specialist

Technical Support Engineer - Informatica MDM

Senior Help Desk Technician

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