What do remote help desk jobs involve?

Remote help desk roles handle the same tasks as on-site positions - resolving tickets, troubleshooting software/hardware issues, resetting passwords, and guiding users through solutions - but via phone, chat, email, and remote desktop tools.

What equipment do I need for a remote help desk job?

Most companies provide a laptop, headset, and VPN access. You'll need reliable internet (25+ Mbps), a quiet workspace, and a second monitor is recommended but not required.

How much do remote help desk jobs pay?

Remote help desk salaries range from $38k–$50k for entry-level to $55k–$65k for experienced technicians. Some companies pay location-based rates while others offer flat compensation regardless of where you live.

16+ Jobs1 added todayUpdated Jul 23, 2026

Remote Help Desk Jobs

Remote help desk positions let you provide IT support from the comfort of your home. Companies across the US hire remote help desk technicians to handle tickets, phone calls, and live chat support. Salaries range from $38k to $65k with flexible schedules.

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Salary Range

$0k – $233k

Top Companies

Replit, Benchling, Titan Msp, Binance Us, Toptal, Unisys +21 more

Job Types

91% Full Time, 6% Contract, 3% Internship

Top Locations

Foster City, Raleigh, USA GA Remote, Toronto

Work Model

100% Remote

Experience Levels

60% Mid Level, 10% entry, 10% Senior

We found 16 remote help desk jobs currently hiring in locations including Foster City, Raleigh, USA GA Remote. 4 new positions were added this week at companies like Replit, Unisys, Oura. Salaries range from $0k to $233k based on experience, location, and company size. Work arrangements include Remote (100%). Top employers include Replit, Benchling, Titan Msp and 24 other companies.

Companies Hiring for Remote Help Desk Jobs

Replit2 jobs

Benchling2 jobs

Titan Msp2 jobs

Binance Us2 jobs

Toptal2 jobs

Unisys1 job

+21 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Intern

Salary varies

1 job

Junior

Salary varies

3 jobs

Mid Level

$1k–$158k

18 jobs

Senior

$198k–$233k

3 jobs

Staff

Salary varies

2 jobs

Latest Jobs Added

Help Desk Technician

Replit

13h ago

Sr Service Desk Agent

Unisys

1d ago

Senior Manager, IT Support

Oura

1d ago

IT Support Specialist

Quantcast

6d ago

IT Support Engineer

Solace

1w ago

Also searching for: it support, service desk, tech support, desktop support, support analyst, technical support, support specialist, support technician

1–32 of 16 jobs

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Help Desk Technician

Replit·Foster City, CA

Remote Help Desk Jobs

Companies Hiring for Remote Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

Help Desk Technician

Senior Service Desk Agent

Senior Manager, IT Support

IT Support Specialist

IT Support Engineer

Business Analyst / ATO Support Analyst

[Remote] WFH IT Support Representative (Entry Level)

Customer Service Desk Lead (Technical)

Product Support Analyst

Service Desk Engineer

IT Support Analyst

IT Support Specialist

Clinical Applications – Service Desk

IT Support Specialist (Onsite Site Lead)

Manager, Application IT Support

Help Desk Customer Service Technician

**Experienced Customer Service Representatives for Non-Profit Support - Remote

Cloud Service Desk Representative

IT Technical Support Specialist – Remote Data Entry & Desktop Support

PPE Tech Support Specialist

L1 Help Desk Lead

AI-Native Service Desk Manager

Onboarding Specialist - Commercial Deposit Support

Help Desk Representative (Pre-Award)

Help Desk Support Specialist (Mexico)

IT Support Intern

IT Support Analyst

Product Support Analyst

Tier 2 Help Desk Technician

Senior IT Support Specialist

Director, Service Desk - US-Based

Director, Service Desk

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