What does an IT help desk technician do?

IT help desk technicians resolve technical issues for employees or customers. This includes password resets, software installations, hardware troubleshooting, network connectivity issues, and escalating complex problems to higher support tiers.

What is the career path from IT help desk?

IT help desk is one of the best entry points into tech. Common career paths include: Help Desk → Desktop Support → Systems Administrator → Network Engineer, or Help Desk → IT Support → Cloud Engineer → DevOps Engineer.

What certifications help for IT help desk jobs?

CompTIA A+ is the gold standard for entry-level IT help desk. Other valuable certs include CompTIA Network+, Microsoft 365 Certified, Google IT Support Professional, and ITIL Foundation for service management.

What is the salary range for IT help desk jobs?

Tier 1 (entry): $35k–$50k. Tier 2 (mid): $50k–$65k. Tier 3 (senior/specialist): $65k–$80k+. Lead/supervisor roles can reach $85k–$100k. Location and industry significantly impact pay.

1,458+ JobsUpdated Mar 21, 2026

IT Help Desk Jobs

IT help desk professionals are the backbone of every organization's technology support. From Tier 1 password resets to Tier 3 advanced troubleshooting, IT help desk roles offer a clear career ladder with salaries ranging from $40k at entry level to $80k+ for senior support engineers.

Get AI-Matched Jobs

Salary Range

$0k – $186k

Top Companies

American Pacific Mortgage, CareerHub.mu, Symbiotic Digital, eTeam, Powerline Plus, Great River Financial Services +32 more

Job Types

96% Full Time, 4% Contract

Top Locations

CA, Indiana, Germantown, Washington, District of Columbia

Work Model

92% On-Site, 6% Hybrid, 2% Remote

Experience Levels

68% Mid Level, 18% Junior, 6% Senior

We found 1,458 it help desk jobs currently hiring in locations including CA, Indiana, Germantown. Salaries range from $0k to $186k based on experience, location, and company size. Work arrangements include On-Site (92%), Hybrid (6%), Remote (2%). Top employers include American Pacific Mortgage, CareerHub.mu, Symbiotic Digital and 35 other companies.

Companies Hiring for IT Help Desk Jobs

American Pacific Mortgage4 jobs

CareerHub.mu3 jobs

Symbiotic Digital3 jobs

eTeam2 jobs

Powerline Plus2 jobs

Great River Financial Services2 jobs

+32 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Junior

$0k–$0k

9 jobs

Mid Level

$0k–$80k

34 jobs

Senior

Salary varies

3 jobs

Staff

$100k–$186k

1 job

Latest Jobs Added

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Klouded

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eTeam

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Also searching for: it support, service desk, desktop support, support analyst, technical support, support specialist, support technician

851–900 of 1,458 jobs

5w ago

Help Desk Lead

Klouded·Remote

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IT Help Desk Jobs

Companies Hiring for IT Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

Help Desk Lead

Help Desk Technician

Desktop Support

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Desktop Support Technician: VIP End-User IT Support

Lead, Technical Support Engineer Jobs

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Service Desk Analyst I Shift: Monday-Friday 12pm-9pm

IT Support Technician

Senior Application Support Analyst

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IT Support Technician

IT Support Specialist-EN

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Onsite Technical Support Tier I

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Cfts - Desktop Support Level 1 Term

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Production Support Analyst 1

Senior Application Support Analyst

Technical Support Engineer

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