Frontline IT Support Engineer — Windows/macOS & Automation

A research institute in Nova Scotia is seeking an experienced IT Support Engineer (Tier 1) to deliver high-quality technical support. You will be the first point of contact for IT incidents and will ensure a professional support experience. Responsibilities include resolving IT incidents, providing support for Windows and macOS, and collaborating with teams for improvements. The role offers a competitive salary ranging from £30,000 to £40,000 plus benefits including enhanced holiday and medical insurance.

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