Academy - Help Desk /Service Desk Specialist (L1&2 - Ottawa & Toronto)

Job ID#: Academy â Indigenous âTrain\-to\-Hireâ Position

Job Title: <\/span><\/b>IT Help Desk \/ Service Desk Specialist (Level 1)<\/span><\/p>

Mandatory Skills<\/span><\/b>: 0\-2+ Yearsâ experience (* See âAdditional Informationâ)

Rate\/Salary:<\/b> Upon Graduation â Rate range is $20\-23\/hour

Start Date<\/b>: Training Starts â Sept\/Oct 2025. <\/span>Graduation â November 2025<\/span><\/p>

Duration: Contract:<\/span><\/b> 12+ months (Extendable)<\/span>

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Location:<\/span><\/b> Toronto (GTA) & Ottawa<\/span>

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Security Clearance Required:<\/span><\/b> Reliability or Secret Clearance (**See âAdditional Informationâ)<\/span>

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Language Requirements:<\/span><\/b> English<\/span>

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JOB INFORMATION: (View Online \- <\/span><\/b>https:\/\/symbioticgroup.com\/indigenous\-opportunities\/<\/span><\/b><\/a> )<\/span><\/b>

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Job Description \- Role Responsibilities<\/span><\/b>

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Our client is a Federal Government Department that is seeking Help Desk\/ Service Desk Specialists for a variety of multi\-year projects located in Toronto (GTA) & Ottawa.<\/span>

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These positions are âSymbiotic Academy â Indigenous Train\-to\-Hireâ<\/u> positions and qualified applicants are eligible for a scholarship<\/u> and training program<\/u> acceptance that will enable them to obtain a CompTIA A+ Certification<\/b> to be job ready for these positions. (***See Academy).<\/span>

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We are seeking Trainee Candidates who have an interest and aptitude for business and technology, who are willing to learn, and commit to the completion of their training and subsequent employment. <\/span>

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Job Description:<\/span><\/b>

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Outlined below is a description of this âAcademy \- Train to Hireâ position for a âHelp Desk \/ Service Desk Specialistâ. <\/span>

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Technical Criteria:<\/span><\/b>

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