IT Support Technician

IT Support Technician (Lenovo / Break-Fix / POS Upgrades / Networking)

Company: Great River Financial Services Inc.

Location: (On-site Field Support)

Job Type: Contract / Part-Time / On-Demand

Industry: IT Field Services / Hardware Support / Technology Deployments

About Us-

Great River Financial Services Inc. is a rapidly growing IT Field Services organization providing nationwide technology support, hardware break-fix services, POS deployments, network installations, and enterprise rollouts across Canada and the United States. Our team supports major OEM partners and enterprise clients, including retail, hospitality, financial, and healthcare sectors.

We are currently seeking experienced IT Support Technicians to join our field service team supporting Lenovo hardware, POS systems, networking equipment, and break-fix services.

Job Responsibilities

• Perform Lenovo laptop, desktop, and workstation break/fix services
• Troubleshoot and repair hardware issues (motherboard, RAM, SSD, LCD, keyboards, batteries, etc.)
• Conduct POS system installations, upgrades, and refresh projects
• Perform IMAC services (Install, Move, Add, Change)
• Install and troubleshoot network devices including routers, switches, and access points
• Provide on-site desktop support and end-user technical assistance
• Perform hardware replacement and warranty repairs
• Assist with structured cabling and basic network troubleshooting
• Document work performed and update service tickets accurately
• Follow SLA requirements and customer service standards

Required Skills & Qualifications

• Experience supporting Lenovo hardware and enterprise devices
• Hands-on experience with IT Break/Fix services
• Experience with POS system installations or upgrades
• Knowledge of network troubleshooting (LAN/WAN, switches, routers, Wi-Fi)
• Strong hardware diagnostic skills
• Ability to work independently in a field service environment
• Excellent communication and documentation skills

Preferred Qualifications

• Experience working with enterprise service providers or OEM vendors
• Certifications such as CompTIA A+, Network+, Lenovo Certification (preferred)
• Experience with retail technology, POS environments, or large technology rollouts

Requirements

• Valid driver's license and reliable transportation
• Ability to travel to client sites within the Lower Mainland / British Columbia,

What We Offer

• Competitive hourly contract rates
• Opportunity to work on enterprise IT projects and nationwide deployments
• Flexible field service assignments
• Opportunity to grow with a fast-scaling IT services organization

How to Apply

Please send your resume to:

Manwar@thegreatriverfinancial.com

Subject Line: IT Support Technician – Field Services Application

Company DescriptionAt Great River Financial Services Inc., we provide technicians with the opportunity to work on enterprise-level technology projects across Canada and the United States. Our team supports major organizations with IT field services, hardware break-fix support, POS deployments, and nationwide technology rollouts.

What makes working with us different:

• Enterprise Projects – Work on large-scale deployments including Lenovo hardware support, POS upgrades, networking installations, and IT infrastructure projects.
• Flexible Work Opportunities – Choose assignments that fit your schedule with field service, project-based, and contract work options.
• Nationwide Network – Be part of a growing network of 480+ certified technicians supporting clients across North America.
• Professional Growth – Gain hands-on experience with enterprise IT environments, retail technology systems, and advanced networking equipment.
• Competitive Rates – We offer fair and competitive compensation for skilled technicians.
• Long-Term Partnership – We aim to build ongoing relationships with reliable technicians for recurring projects and national rollouts.

If you are a hands-on IT professional who enjoys troubleshooting hardware, supporting enterprise clients, and working in dynamic field environments, Great River Financial Services Inc. is the right place for you.

Company Description

At Great River Financial Services Inc., we provide technicians with the opportunity to work on enterprise-level technology projects across Canada and the United States. Our team supports major organizations with IT field services, hardware break-fix support, POS deployments, and nationwide technology rollouts.What makes working with us different:

• Enterprise Projects – Work on large-scale deployments including Lenovo hardware support, POS upgrades, networking installations, and IT infrastructure projects.
• Flexible Work Opportunities – Choose assignments that fit your schedule with field service, project-based, and contract work options.
• Nationwide Network – Be part of a growing network of 480+ certified technicians supporting clients across North America.
• Professional Growth – Gain hands-on experience with enterprise IT environments, retail technology systems, and advanced networking equipment.
• Competitive Rates – We offer fair and competitive compensation for skilled technicians.
• Long-Term Partnership – We aim to build ongoing relationships with reliable technicians for recurring projects and national rollouts.If you are a hands-on IT professional who enjoys troubleshooting hardware, supporting enterprise clients, and working in dynamic field environments, Great River Financial Services Inc. is the right place for you.