Technical Support Specialist

100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only – No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States.

Candidate must work EST Business Hours.

Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on‑site in Bellefonte, PA. – Local to Centre County PA Candidates only. (Must work EST business hours).

If you are interested, please submit the following:

• YOUR CURRENT RESUME.
• YOUR HOURLY RATE.

Below is the job description – Resumes due ASAP.

Description

The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.

Onsite work will be located at the agency’s Centre County Regional Office:

595 E. Rolling Ridge Dr. Bellefonte Pa. 16823

The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:

• Provide Tier 1 and Tier 2 helpdesk support. Support will include hands‑on, telephone, and remote support for local and field staff.
• Configure and install personal computers, laptops, and tablets.
• Install approved peripheral hardware to include both networked and local printers, multi‑function devices and agency‑specific hardware.
• Monitors and respond to user‑created ticket via the agency helpdesk system.
• Provide basic hardware and software training to users related to desktop use and accessing network resources.
• Work towards departmental and project deadlines.
• Document and present recommendations for issue/risk remediation to team leads and managers.
• Other duties as assigned.

Requirements

• Microsoft Windows 11 - 2+ years.
• Microsoft Windows Server 2019 / 2022 - 1+ year.
• Microsoft Active Directory - 1+ year.
• Microsoft Office 365 - 1+ year.
• Microsoft Endpoint Configuration Manager - 1+ year (desired)

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