What does a help desk support specialist do?

Help desk support specialists troubleshoot software and hardware issues, manage user accounts, deploy applications, configure devices, and provide step-by-step guidance to resolve technical problems via phone, chat, or email.

What is the salary for a help desk support specialist?

Support specialist salaries range from $40k–$50k for entry-level to $55k–$65k for experienced specialists. Companies in tech, finance, and healthcare tend to pay at the higher end.

What career paths are available from help desk support specialist?

Common paths include: Systems Administrator, Network Administrator, Cloud Engineer, Cybersecurity Analyst, Desktop Support Engineer, or IT Project Manager. Most transitions happen within 2–3 years.

1,594+ Jobs20 new this weekUpdated Apr 25, 2026

Help Desk Support Specialist Jobs

Help desk support specialists provide frontline technical assistance to employees and customers. These roles combine troubleshooting skills with excellent customer service, offering salaries from $40k to $65k with clear advancement paths into specialized IT roles.

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Salary Range

$0k – $133k

Top Companies

Suffolk County Community College, Quantum Management Services Ltd., TEKsystems, Tenstorrent, Staples Canada, FreshBooks +39 more

Job Types

96% Full Time, 4% Contract

Top Locations

Québec City, CA, Markham, Alexandria

Work Model

84% On-Site, 16% Hybrid

Experience Levels

80% Mid Level, 8% Senior, 4% entry

We found 1,594 help desk support specialist jobs currently hiring in locations including Québec City, CA, Markham. 20 new positions were added this week at companies like Staples Canada, FreshBooks, Top Tier Talent Group. Salaries range from $0k to $133k based on experience, location, and company size. Work arrangements include On-Site (84%), Hybrid (16%). Top employers include Suffolk County Community College, Quantum Management Services Ltd., TEKsystems and 42 other companies.

Companies Hiring for Help Desk Support Specialist Jobs

Suffolk County Community College3 jobs

Quantum Management Services Ltd.2 jobs

TEKsystems2 jobs

Tenstorrent2 jobs

Staples Canada1 job

FreshBooks1 job

+39 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Junior

$55k–$133k

2 jobs

Mid Level

$0k–$70k

40 jobs

Senior

$60k–$80k

4 jobs

Lead

Salary varies

1 job

Latest Jobs Added

Service Ontario - Customer Support Specialist (Bilingual EN/FR)

Staples Canada

5d ago

Customer Support Specialist

FreshBooks

5d ago

Technical Support Level III

Top Tier Talent Group

5d ago

Technical Support Specialist for Applications

J.D. Irving, Limited

5d ago

Technical Support Analyst - 100% ON SITE

Quickswoop

5d ago

Also searching for: it support, service desk, desktop support, support analyst, technical support, help desk, it support, service desk, desktop support, support analyst

51–100 of 1,594 jobs

5d ago

Service Ontario - Customer Support Specialist (Bilingual EN/FR)

Staples Canada·Toronto, Ontario, CA

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Help Desk Support Specialist Jobs

Companies Hiring for Help Desk Support Specialist Jobs

Career Path & Salary Progression

Latest Jobs Added

Service Ontario - Customer Support Specialist (Bilingual EN/FR)

Customer Support Specialist

Technical Support Level III

Technical Support Specialist for Applications

Technical Support Analyst - 100% ON SITE

Technical Support Analyst

Bilingual Customer Support Specialist

Bilingual Customer Support Specialist - Hybrid (1-Year Contract)

Entry-Level IT Helpdesk Support Specialist

Customer Support Specialist

Onsite Technical Support for Manufacturing

School Admin & Records Support Specialist

Desktop Support Technician

Civil Service Admin & IT Support — Meaningful Role

Service Desk Manager: ServiceNow & Google Workspace (PMP/ITIL)

IT Service Desk Manager — Lead Legal Tech Support

Technical Support Specialist

Desktop Support Technician - **37.5 Hours/Weekly**

Civil Service Admin & IT Support — Meaningful

Technical Writers for USPTO IT Support

Civil Service Admin & IT Support — Meaningful Role

Service Desk Team Lead

Help Desk Senior (Guantanamo Bay)

Information Technology Support Specialist

Customer Support Specialist [Full Time - Work From Home]

Technical Product Support Specialist I

Ed Tech Information Technology Support Specialist (Los Angeles)

Customer Support Specialist

Desktop Support

Technical Customer Support Specialist

Remote Customer Support Specialist — 3-Month Contract

Remote Customer Support Specialist Focused on Client Success

AMS - Technical Support Specialist

Remote IT Support Specialist — Flexible Hours & Growth

Technical Support Specialist (Automated Machinery)

Technical Support Specialist

Desktop Support Technician (7 Week Project)

Help Desk / Access Manager – Mid.

Help Desk Manager Job at TekSynap in Washington

Help Desk Manager: Lead Tier 1/2 Support (Hybrid)

Hybrid Customer Support Analyst - Client Success & Ops

Help Desk Manager

Tier 3 Service Desk & System Administrator

Senior Desktop Support Technician

Remote Customer Support Specialist – CRM Pro

Remote Data Entry & Customer Support Specialist

Customer Support Specialist Chat (Remote)

Legal Support Specialist - Efficient, Client-Centric

Remote Customer Support Specialist - AI-Driven Care Tech

Customer Support Specialist Chat (Remote)

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Desktop Support Technician - 37.5 Hours/Weekly