What does a help desk support specialist do?

Help desk support specialists troubleshoot software and hardware issues, manage user accounts, deploy applications, configure devices, and provide step-by-step guidance to resolve technical problems via phone, chat, or email.

What is the salary for a help desk support specialist?

Support specialist salaries range from $40k–$50k for entry-level to $55k–$65k for experienced specialists. Companies in tech, finance, and healthcare tend to pay at the higher end.

What career paths are available from help desk support specialist?

Common paths include: Systems Administrator, Network Administrator, Cloud Engineer, Cybersecurity Analyst, Desktop Support Engineer, or IT Project Manager. Most transitions happen within 2–3 years.

2,935+ Jobs47 new this weekUpdated Jun 13, 2026

Help Desk Support Specialist Jobs

Help desk support specialists provide frontline technical assistance to employees and customers. These roles combine troubleshooting skills with excellent customer service, offering salaries from $40k to $65k with clear advancement paths into specialized IT roles.

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Salary Range

$32k – $111k

Top Companies

careersprint, Maryland Professional Group, Customer Support Chat Careers, Entry Level Remote Career, AbaData, TalentPop App +31 more

Job Types

92% Full Time, 8% Contract

Top Locations

CA, Toronto, Vancouver, Washington

Work Model

78% On-Site, 18% Remote, 4% Hybrid

Experience Levels

68% Mid Level, 18% entry, 14% Junior

We found 2,935 help desk support specialist jobs currently hiring in locations including CA, Toronto, Vancouver. 47 new positions were added this week at companies like careersprint, AbaData, TalentPop App. Salaries range from $32k to $111k based on experience, location, and company size. Work arrangements include On-Site (78%), Remote (18%), Hybrid (4%). Top employers include careersprint, Maryland Professional Group, Customer Support Chat Careers and 34 other companies.

Companies Hiring for Help Desk Support Specialist Jobs

careersprint11 jobs

Maryland Professional Group2 jobs

Customer Support Chat Careers2 jobs

Entry Level Remote Career2 jobs

AbaData1 job

TalentPop App1 job

+31 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Junior

Salary varies

7 jobs

Mid Level

$52k–$71k

34 jobs

Latest Jobs Added

Experienced Customer Support Specialist – Part-Time Remote Opportunity to Deliver Exceptional Travel Experiences

careersprint

1d ago

Customer Support Specialist

AbaData

1d ago

Bilingual Customer Support Specialist (French/English) - 100% Remote

TalentPop App

1d ago

Experienced Digital Marketing & Administrative Support Specialist – Remote Part-Time Opportunity at arenaflex

careersprint

1d ago

Remote Amazon Seller Chat Support Specialist – Work from Home, $25-$35/Hour, Full-Time Customer Service Career with Growth Opportunities

careersprint

1d ago

Also searching for: it support, service desk, tech support, desktop support, support analyst, help desk, it support, service desk, tech support, desktop support

1–50 of 2,935 jobs

1d ago

Experienced Customer Support Specialist – Part-Time Remote Opportunity to

careersprint·Remote

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Help Desk Support Specialist Jobs

Companies Hiring for Help Desk Support Specialist Jobs

Career Path & Salary Progression

Latest Jobs Added

Experienced Customer Support Specialist – Part-Time Remote Opportunity to

Customer Support Specialist

Bilingual Customer Support Specialist (French/English) - 100% Remote

Experienced Digital Marketing & Administrative Support Specialist – Remote

Remote Amazon Seller Chat Support Specialist – Work from Home, /Hour, Full-Time

Level 1 Technical Support Specialist - Ottawa, ON

Healthcare Operations Support Specialist - Mental Health

IT Support Apprentice

Experienced Remote Customer Service Agent – Phone, Live Chat, and Email Support

Experienced Virtual Chat Assistant – Remote Support Specialist

Remote Customer Chat Support Specialist – Work From Home, Flexible Schedule,

Junior Customer & Product Support Specialist

Experienced Virtual Chat Support Specialist – Remote Customer Service

IT Support Specialist - Tier 2

Customer Service and Campaign Support Specialist (Contract)

IT - Application Support Specialist

Data Center IT Support (24/7 shift)

Cut Ops Support Specialist

Experienced Remote Customer Experience Advisor – Email, Chat, and Call Support

Technical Support Specialist

Technical Support Specialist

EMR Technical Support Specialist

Remote Part-Time Online Chat Support Specialist - Entry Level Customer Service

Job Title: Remote Chat Support Specialist – Deliver Exceptional Customer

Junior Application Support Specialist

Level 2 Customer Support Specialist

Produce Support Specialist, Northeast

Onboarding Specialist - Commercial Deposit Support

Customer Support Specialist - Full-time

Customer Sales Support Specialist (Bilingual - French/English)

Business Analyst - Client Help Desk

Technical Support Specialist (Tier 2) - 24/7 Support

Technical Support Specialist (Minneapolis, MN; Denver, CO; Salt Lake City, UT;

Experienced Customer Success Specialist (Tech Support) – Home Security Systems

Service Desk

Entry-Level IT Helpdesk Support Specialist

Entry-Level IT Helpdesk Support Specialist

Associate Technical Support Specialist - Fresher

Social Media Chat Support Specialist (Remote)

Network Support Specialist

Operations Support Analyst 1 (Data Centre Infrastructure)

Experienced Entry Level Remote Chat Support Specialist – Unlock a Fulfilling

Sales Support Specialist – Chat Job (No Experience)

Social Media Chat Support Specialist (Remote)

Sales Support Specialist – Chat Job (No Experience)

Chat & Community Support Specialist

Entry Level Virtual Chat Support Specialist - Remote, No Phone Calls

Remote Call Center Support Specialist

Customer Support Specialist

Experienced Part-Time Remote Customer Support Specialist – Technology and

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