Evening Role:Live Chat Support Specialist-On-site(Albany)
Walmart E-CommerceRole Overview
Walmart E-Commerce is hiring a mid-level Evening Role:Live Chat Support Specialist-On-site(Albany). This is a full-time role in Albany. Part of Walmart E-Commerce's Qa hiring, posted last week. The posted range is $54k to $71k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Albany Opportunity: Live Chat Support Specialist - On-site
The Opportunity
- URGENT HIRE: Live Chat Support Specialist - On-site (Part-Time)
- Hiring: Walmart E-Commerce
- Worksite: Albany Area
- Work in Albany, GA.
- Join Walmart E-Commerce and grow your skills.
What We Offer
- Est. Earnings: $26-$34/hr ($30.00/hr)
- Perks: Employee discounts.
- Weekly pay options often available.
About Walmart E-Commerce
Walmart.com is one of the fastest-growing online retail platforms in the world. As we continue to innovate the digital shopping landscape, our Live Chat Support team acts as the silent, rapid-response heroes for our digital guests. We believe in providing our in-person tech-support teams with intuitive software, a highly collaborative physical environment, and the tools required to operate seamlessly from our secure contact center.
A Timeline of Your Office Day
- 8:00 AM - System Log-In & Huddle: Arrive at the contact center and log into your secure desktop at your dedicated workstation. Join a brief, positive in-person huddle with your team lead to review new e-commerce promotions and daily goals.
- 9:00 AM - Multi-Chat Navigation: Enter the active chat queue. You will seamlessly manage 2 to 3 simultaneous text-based chats, assisting customers with password resets, cart errors, and promo code applications.
- 12:00 PM - Logistical Troubleshooting: Dive into complex inquiries. A customer needs to intercept a package currently in transit; you utilize our digital logistics dashboard to reroute the shipment silently and efficiently while keeping the customer updated via chat.
- 3:30 PM - Quality Assurance & Wrap Up: Finish your shift by ensuring all digital tickets are properly closed, categorized, and documented to help our IT teams identify website bugs, contributing to a flawless user experience.
Qualifications and Benefits
This 100% on-site role requires lightning-fast typing speeds (60+ WPM), impeccable grammar, and the ability to multitask effectively across multiple computer monitors. You must thrive in a fast-paced, collaborative office workspace. Walmart offers a premium, high-end hourly salary for chat specialists, along with comprehensive Day-1 medical benefits, a 10% associate discount, and paid time off.
Frequently Asked Questions
How do I apply for the Evening Role:Live Chat Support Specialist-On-site(Albany) position at Walmart E-Commerce?
Use the Apply button above to submit your application directly to Walmart E-Commerce. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Evening Role:Live Chat Support Specialist-On-site(Albany) position at Walmart E-Commerce located?
This position is based in Albany. Walmart E-Commerce has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Evening Role:Live Chat Support Specialist-On-site(Albany) role at Walmart E-Commerce pay?
Walmart E-Commerce has posted a compensation range of $54k to $71k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Evening Role:Live Chat Support Specialist-On-site(Albany) role at Walmart E-Commerce posted?
This role was posted on June 2, 2026 (11 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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