What does an IT help desk technician do?

IT help desk technicians resolve technical issues for employees or customers. This includes password resets, software installations, hardware troubleshooting, network connectivity issues, and escalating complex problems to higher support tiers.

What is the career path from IT help desk?

IT help desk is one of the best entry points into tech. Common career paths include: Help Desk → Desktop Support → Systems Administrator → Network Engineer, or Help Desk → IT Support → Cloud Engineer → DevOps Engineer.

What certifications help for IT help desk jobs?

CompTIA A+ is the gold standard for entry-level IT help desk. Other valuable certs include CompTIA Network+, Microsoft 365 Certified, Google IT Support Professional, and ITIL Foundation for service management.

What is the salary range for IT help desk jobs?

Tier 1 (entry): $35k–$50k. Tier 2 (mid): $50k–$65k. Tier 3 (senior/specialist): $65k–$80k+. Lead/supervisor roles can reach $85k–$100k. Location and industry significantly impact pay.

3,423+ JobsUpdated Apr 9, 2026

IT Help Desk Jobs

IT help desk professionals are the backbone of every organization's technology support. From Tier 1 password resets to Tier 3 advanced troubleshooting, IT help desk roles offer a clear career ladder with salaries ranging from $40k at entry level to $80k+ for senior support engineers.

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Salary Range

$0k – $140k

Top Companies

BeckTek l Business Cybersecurity & IT Support | Construction | Manufacturers | Professional Services, Amerit Consulting, Safran, CGI, Apptoza Inc., TEKsystems +35 more

Job Types

90% Full Time, 10% Contract

Top Locations

CA, Washington, District of Columbia, California, Pittsburgh, Pennsylvania

Work Model

88% On-Site, 12% Hybrid

Experience Levels

66% Mid Level, 16% Junior, 6% entry

We found 3,423 it help desk jobs currently hiring in locations including CA, Washington, District of Columbia, California. Salaries range from $0k to $140k based on experience, location, and company size. Work arrangements include On-Site (88%), Hybrid (12%). Top employers include BeckTek l Business Cybersecurity & IT Support | Construction | Manufacturers | Professional Services, Amerit Consulting, Safran and 38 other companies.

Companies Hiring for IT Help Desk Jobs

BeckTek l Business Cybersecurity & IT Support | Construction | Manufacturers | Professional Services3 jobs

Amerit Consulting2 jobs

Safran2 jobs

CGI2 jobs

Apptoza Inc.2 jobs

TEKsystems2 jobs

+35 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Intern

Salary varies

1 job

Junior

Salary varies

8 jobs

Mid Level

$0k–$60k

33 jobs

Senior

Salary varies

3 jobs

Lead

$130k–$140k

1 job

Latest Jobs Added

Application Support Analyst

Ledgent Technology

2w ago

Technical Support Engineer - Healthcare Tech, Hybrid

Omnicell

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Information Technology Support Specialist

BeckTek l Business Cybersecurity & IT Support | Construction | Manufacturers | Professional Services

2w ago

IT Support Specialist for Network and User Services

Hyundai Mobis (Mobis Parts Canada)

2w ago

Desktop Support Engineer L2

CARE INFOTECH

2w ago

Also searching for: it support, service desk, desktop support, support analyst, technical support, support specialist, support technician

351–400 of 3,423 jobs

2w ago

Application Support Analyst

Ledgent Technology·California, Missouri, US

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IT Help Desk Jobs

Companies Hiring for IT Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

Application Support Analyst

Technical Support Engineer - Healthcare Tech, Hybrid

Information Technology Support Specialist

IT Support Specialist for Network and User Services

Desktop Support Engineer L2

Customer Technical Support (LARGELY REMOTE)

Information Technology Support Specialist

Field Support Technician

Ingénieur Support Technique – Simulation GNSS Technical Support Engineer – GNSS Simulation

Information Technology Support Specialist

Mid Level Service Desk Technician

Dynamic Help Desk Analyst for IT Support and Troubleshooting

Customer Support Analyst (Remote) at Bell Canada

Help Desk Analyst: Lead User Support and Technology Management

Netflix IT Help Desk Technician

IT Service Desk Technician – Remote & Onsite Support

IT Support Specialist Jobs CA – Join Our Leading Canadian Technology Team

Technical Support Specialist III - Endpoint Administrator

Application Support Analyst / Analyste en soutien des applications

Technical Support Analyst, Applications

Remote Part-Time Tier 1 Help Desk Analyst (CMS)

Part-time Service Desk Analyst

Help Desk Analyst

Application Support Analyst

Application Support Analyst - Intermediate

Application Support Analyst

IT Support Specialist - Level 1

Customer Service / Technical Support Rep (Hybrid)

Desktop Support Technician

Information Technology Professional (IT Support)

Technology Support Specialist

IT Help Desk Technician Supporting User Experience and Operations

Experienced Help Desk Technician for Remote and On-Site Support

Ingénieur Support Technique – Simulation GNSS Technical Support Engineer – GNSS Simulation

Remote IT Support Technician Retail Technology Solutions

Technical Support Engineer, Mobile Apps and Compliance

Desktop Support Technician

Support - Customer Support Analyst

It Help Desk Analyst (Contract)

Onsite IT Help Desk Technician

Customer Technical Support (LARGELY REMOTE)

Senior Help Desk Technician

Global Service Desk Analyst

Lead ServiceNow Enterprise Tools Support Specialist 🏆

Help Desk Analyst

Application Support Analyst - Intermediate

Service Desk Technician

Technical Support IT

Application Support Analyst

L1 Senior Technical Support Specialist

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