What does an IT help desk technician do?

IT help desk technicians resolve technical issues for employees or customers. This includes password resets, software installations, hardware troubleshooting, network connectivity issues, and escalating complex problems to higher support tiers.

What is the career path from IT help desk?

IT help desk is one of the best entry points into tech. Common career paths include: Help Desk → Desktop Support → Systems Administrator → Network Engineer, or Help Desk → IT Support → Cloud Engineer → DevOps Engineer.

What certifications help for IT help desk jobs?

CompTIA A+ is the gold standard for entry-level IT help desk. Other valuable certs include CompTIA Network+, Microsoft 365 Certified, Google IT Support Professional, and ITIL Foundation for service management.

What is the salary range for IT help desk jobs?

Tier 1 (entry): $35k–$50k. Tier 2 (mid): $50k–$65k. Tier 3 (senior/specialist): $65k–$80k+. Lead/supervisor roles can reach $85k–$100k. Location and industry significantly impact pay.

3,423+ Jobs24 new this weekUpdated Apr 23, 2026

IT Help Desk Jobs

IT help desk professionals are the backbone of every organization's technology support. From Tier 1 password resets to Tier 3 advanced troubleshooting, IT help desk roles offer a clear career ladder with salaries ranging from $40k at entry level to $80k+ for senior support engineers.

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Salary Range

$0k – $133k

Top Companies

Suffolk County Community College, TEKsystems, Mayjorad Group- Synergy Center Fort McMurray, Tenstorrent, Management Applications, Inc., EHS TECHNOLOGIES CORPORATION +39 more

Job Types

92% Full Time, 8% Contract

Top Locations

Québec City, CA, New York, Arlington

Work Model

88% On-Site, 12% Hybrid

Experience Levels

68% Mid Level, 18% Junior, 6% Senior

We found 3,423 it help desk jobs currently hiring in locations including Québec City, CA, New York. 24 new positions were added this week at companies like TEKsystems, Suffolk County Community College, Management Applications, Inc.. Salaries range from $0k to $133k based on experience, location, and company size. Work arrangements include On-Site (88%), Hybrid (12%). Top employers include Suffolk County Community College, TEKsystems, Mayjorad Group- Synergy Center Fort McMurray and 42 other companies.

Companies Hiring for IT Help Desk Jobs

Suffolk County Community College3 jobs

TEKsystems2 jobs

Mayjorad Group- Synergy Center Fort McMurray2 jobs

Tenstorrent2 jobs

Management Applications, Inc.1 job

EHS TECHNOLOGIES CORPORATION1 job

+39 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Junior

$0k–$73k

9 jobs

Mid Level

$0k–$70k

34 jobs

Senior

$60k–$80k

3 jobs

Lead

Salary varies

1 job

Latest Jobs Added

Desktop Support Technician - **37.5 Hours/Weekly**

TEKsystems

5d ago

Civil Service Admin & IT Support — Meaningful

Suffolk County Community College

5d ago

Technical Writers for USPTO IT Support

Management Applications, Inc.

5d ago

Civil Service Admin & IT Support — Meaningful Role

Suffolk County Community College

6d ago

Civil Service Admin & IT Support — Meaningful Role

Suffolk County Community College

6d ago

Also searching for: it support, service desk, desktop support, support analyst, technical support, support specialist, support technician

51–100 of 3,423 jobs

5d ago

Desktop Support Technician - 37.5 Hours/Weekly

TEKsystems·Scottsdale, Arizona, US

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IT Help Desk Jobs

Companies Hiring for IT Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

Desktop Support Technician - **37.5 Hours/Weekly**

Civil Service Admin & IT Support — Meaningful

Technical Writers for USPTO IT Support

Civil Service Admin & IT Support — Meaningful Role

Civil Service Admin & IT Support — Meaningful Role

Service Desk Team Lead

Help Desk Senior (Guantanamo Bay)

Information Technology Support Specialist

Customer Support Specialist [Full Time - Work From Home]

Technical Product Support Specialist I

Ed Tech Information Technology Support Specialist (Los Angeles)

Customer Support Specialist

Instrument Support Technician (onsite)

Desktop Support

Technical Customer Support Specialist

Remote Customer Support Specialist — 3-Month Contract

Remote Customer Support Specialist Focused on Client Success

AMS - Technical Support Specialist

Remote IT Support Specialist — Flexible Hours & Growth

Technical Support Specialist (Automated Machinery)

Technical Support Specialist

IT User Support Technician / System Support Technician

Information Technology Support Technician

Desktop Support Technician (7 Week Project)

IT User Support Technician / System Support Technician

Help Desk Manager Job at TekSynap in Washington

Help Desk Manager: Lead Tier 1/2 Support (Hybrid)

Hybrid Customer Support Analyst - Client Success & Ops

Help Desk Manager

Tier 3 Service Desk & System Administrator

Senior Desktop Support Technician

Remote Customer Support Specialist – CRM Pro

Remote Data Entry & Customer Support Specialist

Customer Support Specialist Chat (Remote)

Legal Support Specialist - Efficient, Client-Centric

Global AVS Customer Support Specialist

Remote Customer Support Specialist - AI-Driven Care Tech

Remote Customer Support Specialist for Insurance Services

Customer Support Specialist Chat (Remote)

1st Line Support Technician

Bilingual Tech Support Specialist — Petroleum Systems

Senior Technical Support - L2

Innovative Technical Support Specialist Focused on Customer Experience

Remote Service Desk Technician

Junior Computer Support Technician

Desktop Support Technician

Technical Support Operations Manager 21

Chat Support Specialist

Hardware Support Technician-Junior

Entry-Level IT Helpdesk Support Specialist

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Desktop Support Technician - 37.5 Hours/Weekly