Senior Underwriting Service Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Underwriting Service Specialist based in Canada.

This is an exciting opportunity for an insurance operations professional who enjoys combining analytical expertise, customer service excellence, and cross-functional collaboration. In this role, you will support underwriting operations by managing complex accounts, evaluating financial and regulatory information, and ensuring the timely delivery of high-quality service. You will work closely with underwriters, brokers, and internal stakeholders to maintain operational efficiency and meet service commitments. The position offers the chance to contribute to process improvement initiatives, provide guidance to colleagues, and play a key role in supporting business growth. Ideal for a detail-oriented and proactive professional, this role provides exposure to a wide range of insurance operations while offering opportunities for leadership and career development.

Accountabilities

Deliver underwriting support services for moderately complex accounts, including policy issuance, endorsements, rating activities, invoicing, and transaction processing.

Evaluate financial statements, debt-to-equity ratios, and other financial data to assess the viability of third-party administrators and support underwriting decisions.

Perform audits on client accounts and review certificates against contractual agreements to verify transaction accuracy.

Conduct data analysis, reconciliations, and reporting activities to ensure operational accuracy and compliance.

Monitor and evaluate business dashboards and performance metrics using analytical tools such as Power BI.

Research market developments, industry trends, vehicle technologies, and regulatory changes to identify potential business impacts.

Act as a primary point of contact for brokers and internal stakeholders, ensuring responsive and effective communication.

Coordinate with various business units and shared service teams to support customer needs and operational requirements.

Assist with workflow management, issue resolution, quality assurance activities, and continuous process improvement initiatives.

Provide guidance, training, and mentorship to less experienced colleagues while supporting team development and operational excellence.

Requirements

Bachelor’s degree and/or a recognized insurance designation preferred.

3-5 years of experience within the insurance industry.

Strong analytical and problem-solving skills with the ability to assess complex information and make sound recommendations.

Demonstrated knowledge of insurance operations, underwriting support processes, and policy administration.

Experience reviewing financial statements, conducting audits, or performing account reconciliations.

Proficiency with data analysis tools and reporting platforms, including Microsoft Excel and business intelligence applications.

Exceptional attention to detail and commitment to accuracy.

Strong customer service orientation with the ability to build effective relationships across internal and external stakeholders.

Excellent verbal and written communication skills.

Highly organized, self-motivated, and capable of managing multiple priorities independently.

Collaborative mindset with the ability to contribute positively within cross-functional teams.

Demonstrated leadership capabilities and willingness to support training, coaching, and knowledge sharing.

Benefits

Competitive annual salary ranging from CAD $75,000 to $95,000, plus incentive eligibility.

Comprehensive health coverage, including medical, dental, vision, and prescription benefits.

Retirement savings plan with generous employer matching contributions.

Paid vacation plus additional lieu days.

Up to 12 paid company holidays annually.

Paid volunteer time off to support community involvement.

Paid sick leave.

Life insurance, accidental death and dismemberment coverage, and short- and long-term disability insurance.

Maternity leave top-up and parental leave top-up programs.

Tuition reimbursement for continued professional development.

Hybrid and flexible work environment supporting work-life balance.

Opportunities for career growth, mentorship, and professional advancement within a collaborative organization.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.