What does a help desk support specialist do?

Help desk support specialists troubleshoot software and hardware issues, manage user accounts, deploy applications, configure devices, and provide step-by-step guidance to resolve technical problems via phone, chat, or email.

What is the salary for a help desk support specialist?

Support specialist salaries range from $40k–$50k for entry-level to $55k–$65k for experienced specialists. Companies in tech, finance, and healthcare tend to pay at the higher end.

What career paths are available from help desk support specialist?

Common paths include: Systems Administrator, Network Administrator, Cloud Engineer, Cybersecurity Analyst, Desktop Support Engineer, or IT Project Manager. Most transitions happen within 2–3 years.

2,935+ JobsUpdated May 24, 2026

Help Desk Support Specialist Jobs

Help desk support specialists provide frontline technical assistance to employees and customers. These roles combine troubleshooting skills with excellent customer service, offering salaries from $40k to $65k with clear advancement paths into specialized IT roles.

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Salary Range

$31k – $87k

Top Companies

Fullscript, Lighthouse Technology Services, Social Sale Rep, Contact Government Services LLC, Okta, Apple +40 more

Job Types

90% Full Time, 10% Contract

Top Locations

Toronto, Waterloo, Kingston, Philadelphia

Work Model

60% On-Site, 34% Remote, 6% Hybrid

Experience Levels

66% Mid Level, 18% entry, 14% Junior

We found 2,935 help desk support specialist jobs currently hiring in locations including Toronto, Waterloo, Kingston. Salaries range from $31k to $87k based on experience, location, and company size. Work arrangements include On-Site (60%), Remote (34%), Hybrid (6%). Top employers include Fullscript, Lighthouse Technology Services, Social Sale Rep and 43 other companies.

Companies Hiring for Help Desk Support Specialist Jobs

Fullscript3 jobs

Lighthouse Technology Services2 jobs

Social Sale Rep2 jobs

Contact Government Services LLC1 job

Okta1 job

Apple1 job

+40 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Junior

$37k–$68k

7 jobs

Mid Level

$46k–$61k

33 jobs

Latest Jobs Added

Entry-Level Paralegal Support Specialist

Contact Government Services LLC

3w ago

**Experienced Remote Live Chat Support Specialist – Deliver Exceptional Customer Experiences at arenaflex**

Okta

3w ago

**Experienced Part-Time Live Chat Support Specialist – Work From Home Opportunity with arenaflex**

Apple

3w ago

**Experienced Live Chat Support Specialist – Delivering Exceptional Customer Experiences in a Dynamic and Growing arenaflex Team**

ClickUp

3w ago

Technical Support Specialist

Open Text Corporation

3w ago

Also searching for: it support, service desk, tech support, desktop support, support analyst, help desk, it support, service desk, tech support, desktop support

151–200 of 2,935 jobs

3w ago

Entry-Level Paralegal Support Specialist

Contact Government Services LLC·Philadelphia, Pennsylvania, US

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Help Desk Support Specialist Jobs

Companies Hiring for Help Desk Support Specialist Jobs

Career Path & Salary Progression

Latest Jobs Added

Entry-Level Paralegal Support Specialist

**Experienced Remote Live Chat Support Specialist – Deliver Exceptional

**Experienced Part-Time Live Chat Support Specialist – Work From Home

**Experienced Live Chat Support Specialist – Delivering Exceptional Customer

Technical Support Specialist

**Experienced Amazon Chat Support Specialist – Deliver Exceptional Customer

Entry-Level Online Live Chat Assistant – Remote Customer Support Specialist

**Experienced Live Chat Support Specialist – Online Customer Service

Customer Success Support Specialist

WFH Chat Support Specialist – Entry Level

**Experienced REMOTE Live Chat Customer Support Specialist – Shipping Container

**Experienced Remote Chat Support Specialist – Immediate Hire Opportunity to

Experienced Remote Chat Support Specialist – Hirevector Shopify Partners on

Remote Chat Support Specialist (No Phone Calls / Entry-Level / No Experience

Virtual Chat Support Specialist – Work from Home

Technical Support Specialist Cold Side (Remote Work Schedule)

**Experienced Full Stack Live Chat Support Specialist – Customer Service

IT Support Specialist

Service Desk

Service Ontario - Bilingual Customer Support Specialist - EN/FR (Part-time)

Sales & Customer Support Specialist

Unit Support Associate/Patient Sitter - 7 East - Part-time

Product Support Specialist - Implementation

Product Support Specialist - Implementation

Technical Support Specialist

Customer Support Specialist -(Calgary, AB)

Customer Support Specialist - (Ottawa, ON)

Customer Support Specialist -(Kelowna, BC)

Security Support Analyst, Contract

**Experienced Live Chat Support Specialist – Remote Work Opportunity with

Help Desk/Desktop Support Analyst

Technical Support Specialist - 1 year contract

Information Technology Support Specialist

IT Service Desk Supervisor

No Experience Chat Support Specialist - Work from Home

Hourly Live Chat Support Specialist - Remote (Entry Level)

IT Support Engineer

Customer Support Team Helpdesk Support Specialist I

Service Desk Technician

Technical Support Specialist

Technical Support Specialist

Customer Support Specialist

Information Technology Support Specialist

IT Support Analyst

Technical support specialist – information technology (IT)

Level 2 IT Support Specialist (6-Month Contract)

Site Support Specialist

Customer Support Specialist

Online Customer Support Specialist (No Phone)

Customer Support Specialist

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