Job Description
At arenaflex, we're revolutionizing the way people buy and sell shipping containers. As a leading shipping container supplier based out of Tampa, Florida, we're committed to providing top-notch customer service to our clients across the US. We're now seeking an energetic and self-motivated individual to join our team as a REMOTE Live Chat specialist. If you're a people person with a passion for sales and customer support, we want to hear from you!
- *About arenaflex**
arenaflex is a dynamic and innovative company that's changing the face of shipping container sales. With a strong presence in the US market, we're dedicated to providing our customers with the best possible experience. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals to join our ranks.
- *Job Summary**
We're seeking a REMOTE Live Chat specialist to join our team and provide top-notch customer support to our clients. As a Live Chat specialist, you'll be responsible for answering live chats, responding to customer inquiries, and providing sales support to our customers. If you're a self-motivated individual with excellent communication skills, we want to hear from you!
- *Key Responsibilities**
- Answer live chats from customers and respond to their inquiries in a timely and professional manner
- Provide sales support to customers, including answering questions about our shipping containers and providing quotes
- Work closely with our sales team to ensure that customer needs are met and exceeded
- Maintain accurate records of customer interactions and sales activity
- Participate in ongoing training and development to improve customer service skills and product knowledge
- Collaborate with other team members to achieve sales and customer service goals
- *Essential Qualifications**
- 1+ year of experience in customer service or sales
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in live chat software and CRM systems
- High school diploma or equivalent required; degree in business, marketing, or a related field preferred
- *Preferred Qualifications**
- Experience in the shipping or logistics industry
- Knowledge of shipping containers and their applications
- Experience with sales and customer service software
- Bilingual or multilingual skills
- Experience working in a REMOTE environment
- *Skills and Competencies**
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Ability to adapt to changing priorities and deadlines
- Proficiency in live chat software and CRM systems
- Strong product knowledge and sales skills
- *Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a REMOTE Live Chat specialist, you'll have the opportunity to:
- Participate in ongoing training and development to improve customer service skills and product knowledge
- Collaborate with other team members to achieve sales and customer service goals
- Take on additional responsibilities and projects to demonstrate your skills and capabilities
- Pursue opportunities for advancement within the company
- *Work Environment and Company Culture**
arenaflex is a dynamic and innovative company that values its employees and provides a supportive and inclusive work environment. As a REMOTE Live Chat specialist, you'll have the flexibility to work from anywhere in the world and enjoy:
- A REMOTE work environment with flexible hours
- A supportive and inclusive team culture
- Opportunities for professional growth and development
- Competitive pay and benefits package
- Paid sick days, paid days off, and holidays
- *Compensation, Perks, and Benefits**
As a REMOTE Live Chat specialist at arenaflex, you'll enjoy a competitive pay and benefits package, including:
- Base salary of $500 per month
- 5% commission on sales of shipping containers
- Paid sick days, paid days off, and holidays
- Opportunities for professional growth and development
- A supportive and inclusive team culture
- *How to Apply**
If you're a motivated and customer-focused individual with a passion for sales and customer support, we want to hear from you! Please email your resume
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