Role Overview
Deziners Studio is hiring a Senior Front Office Manager : Resort. This is a full-time role in IN. Part of Deziners Studio's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Summary
The Sr. Front Office Manager is responsible for overseeing all front desk operations at the resort, ensuring exceptional guest service, smooth check-in/check-out processes, and efficient coordination with other departments to deliver a high-quality guest experience.
Key Responsibilities
1. Front Office Operations
- Manage daily front desk activities (check-in, check-out, reservations)
- Ensure smooth guest flow and minimize waiting time
- Monitor room availability and coordinate with housekeeping
2. Guest Experience & Service
- Welcome VIP guests and handle special requests
- Resolve guest complaints and ensure satisfaction
- Maintain high standards of hospitality and service
3. Team Management
- Recruit, train, and supervise front office staff (receptionists, concierge, bell desk)
- Prepare duty rosters and manage shifts
- Conduct performance evaluations and training programs
4. Reservations & Revenue Coordination
- Oversee booking systems and reservation accuracy
- Coordinate with sales and revenue teams to maximize occupancy
- Manage room rates, upgrades, and promotions
5. Billing & Financial Control
- Ensure accurate guest billing and payment processing
- Monitor daily revenue reports and cash handling
- Handle discrepancies and audit front office accounts
6. Coordination with Departments
- Work closely with housekeeping, F&B, and maintenance teams
- Ensure rooms are ready and guest requests are fulfilled on time
- Facilitate smooth communication across departments
7. Compliance & Safety
- Ensure adherence to resort policies and local regulations
- Maintain guest data privacy and security
- Handle emergency situations and guest safety procedures
Required Skills
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Problem-solving and conflict resolution skills
- Knowledge of hotel management systems (PMS software)
- Customer-focused mindset
Qualifications
- Graduate in Hotel Management or Hospitality (preferred)
- 5–10 years of experience in front office operations
- Prior experience in resorts or hotels preferred
Job Types: Full-time, Permanent
Pay: ₹55,000.00 - ₹70,000.00 per month
Benefits
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Senior Front Office Manager : Resort position at Deziners Studio?
Use the Apply button above to submit your application directly to Deziners Studio. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Front Office Manager : Resort position at Deziners Studio located?
This position is based in IN. Deziners Studio has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Front Office Manager : Resort at Deziners Studio earn?
Deziners Studio has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Front Office Manager : Resort role at Deziners Studio posted?
This role was posted on April 27, 2026 (58 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Front Office Manager : Resort role at Deziners Studio require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Deziners Studio lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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