Role Overview
Deziners Studio is hiring a senior-level Front Office Manager : IDS. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Summary
The Front Office Manager is responsible for overseeing all front desk operations, ensuring exceptional guest service, and managing reservations, check-ins, and check-outs using the **IDS Next Hotel ERP system. This role ensures smooth daily operations, accurate billing, and coordination with other departments.
Key Responsibilities:
1. Front Office Operations
- Supervise daily front desk activities including check-in and check-out procedures
- Ensure proper room allocation and guest preferences are recorded in IDS
- Handle VIP arrivals, group check-ins, and special requests
2. IDS System Management
- Operate and manage reservations, billing, and guest profiles in IDS
- Ensure accurate data entry and room status updates
- Generate daily reports (occupancy, revenue, arrivals, departures)
- Troubleshoot basic system issues and coordinate with IT if required
3. Guest Service & Relations
- Maintain high standards of customer service
- Handle guest complaints efficiently and professionally
- Ensure guest satisfaction and positive reviews
4. Team Management
- Train, supervise, and schedule front office staff
- Conduct performance evaluations
- Ensure staff are well-versed in IDS operations and SOPs
5. Coordination with Departments
- Liaise with housekeeping for room readiness
- Coordinate with accounts for billing and payments
- Work with sales/reservations for bookings and occupancy planning
6. Revenue & Compliance
- Monitor room inventory and maximize occupancy
- Ensure correct rate application and billing accuracy
- Maintain compliance with hotel policies and legal requirements
Required Skills & Qualifications:
- Bachelor’s degree in Hospitality Management or related field
- 7+ years experience in front office operations
- Hands-on experience with IDS Next Hotel ERP or similar PMS
- Strong leadership and communication skills
- Problem-solving and decision-making abilities
- Good knowledge of reservation systems and revenue management
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹75,000.00 per month
Benefits
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Front Office Manager : IDS position at Deziners Studio?
Use the Apply button above to submit your application directly to Deziners Studio. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Front Office Manager : IDS position at Deziners Studio located?
This position is based in IN. Deziners Studio has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Front Office Manager : IDS at Deziners Studio earn?
Deziners Studio has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Front Office Manager : IDS role at Deziners Studio posted?
This role was posted on April 24, 2026 (50 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Front Office Manager : IDS role at Deziners Studio require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Deziners Studio lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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