System Administrator- ( )

You are a motivated and detail-oriented Junior System Administrator who will be responsible for providing technical support to all departments, maintaining, and troubleshooting computer systems, and assisting with system upgrades.

Responsibilities

• Perform routine checks and maintenance of servers, workstations, and network devices to ensure optimal performance.
• Install, configure, and update operating systems and software applications when needed.
• Troubleshoot system errors and provide technical support to users.
• Troubleshoot network connectivity issues and optimize network performance.
• Assist with system upgrades and patches.
• Manage user accounts and network security.
• Track system outages and resolve any issues.
• Create and maintain documentation of system processes and configurations.
• Research and recommend technical solutions to improve system performance.
• Ensure compliance with industry standards, data protection regulations, and company IT policies.
• Present regular status updates and reports to management.
• Vendor coordination - Collaborate with vendors to procure hardware, software licenses, and IT equipment as needed.
• Create and maintain documentation for IT processes, system configurations, and troubleshooting procedures.
• Keep records of hardware and software inventory.
• Work closely with other IT team members, such as the IT Manager and IT Support staff, to achieve departmental goals.

Requirements

• L1/L2 skills in handling O365, Active directory, security, Networking, IP Telephony, and Azure.
• Added advantage if experienced in Ticketing and ITIL4 standard Process.
• Experience in hardware level troubleshooting of all model laptops.
• Experience with Windows operating systems.
• Knowledge of system administration tools and techniques.
• Ability to troubleshoot and solve technical issues.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team. You are a motivated and detail-oriented Junior System Administrator who will be responsible for providing technical support to all departments, maintaining, and troubleshooting computer systems, and assisting with system upgrades.

Responsibilities

• Perform routine checks and maintenance of servers, workstations, and network devices to ensure optimal performance.
• Install, configure, and update operating systems and software applications when needed.
• Troubleshoot system errors and provide technical support to users.
• Troubleshoot network connectivity issues and optimize network performance.
• Assist with system upgrades and patches.
• Manage user accounts and network security.
• Track system outages and resolve any issues.
• Create and maintain documentation of system processes and configurations.
• Research and recommend technical solutions to improve system performance.
• Ensure compliance with industry standards, data protection regulations, and company IT policies.
• Present regular status updates and reports to management.
• Vendor coordination - Collaborate with vendors to procure hardware, software licenses, and IT equipment as needed.
• Create and maintain documentation for IT processes, system configurations, and troubleshooting procedures.
• Keep records of hardware and software inventory.
• Work closely with other IT team members, such as the IT Manager and IT Support staff, to achieve departmental goals.

Requirements

• L1/L2 skills in handling O365, Active directory, security, Networking, IP Telephony, and Azure.
• Added advantage if experienced in Ticketing and ITIL4 standard Process.
• Experience in hardware level troubleshooting of all model laptops.
• Experience with Windows operating systems.
• Knowledge of system administration tools and techniques.
• Ability to troubleshoot and solve technical issues.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.