This opportunity is with our client , An India-based company that helps brands launch and scale physical retail stores.

GM Construction Management

Experience :- 15 to 20 years

Location :- Bangalore

ROLE OVERVIEW

Own the complete construction delivery of greenfield and brownfield retail outlet shopping centres, food courts, QSR clusters, and amenities.

The General Manager - Construction Management is the single-point authority for everything that happens on site: from mobilisation and earthwork through structural completion, MEP installation, finishing, and final handover.

This is a site-first, execution-heavy leadership role. The GM will be measured on hard construction outcomes - schedule adherence, cost control, build quality, safety record, and defect-free handovers. The role demands someone who has run concrete, steel, and services on multi-site portfolios and can hold contractors, consultants, and site teams to uncompromising standards.

KEY RESPONSIBILITIES

1. Construction Execution & Site Delivery

• Take full ownership of on-ground construction delivery across all active sites - from site mobilisation and enabling works through structural completion, MEP rough-in, finishing, and handover.
• Establish construction methodologies, sequencing plans, and pour schedules for each site based on soil conditions, structural design, and local material availability.
• Drive daily site progress with rigour - tower/block-wise tracking, floor-cycle monitoring, and lookahead planning (3-week rolling).
• Ensure all construction activity strictly adheres to GFC (Good-for-Construction) drawings, approved shop drawings, and material specifications.
• Manage simultaneous construction across 5–10+ sites with standardised execution playbooks and site-level autonomy within defined guardrails.

2. Contractor & Vendor Management

• Manage civil, MEP, and finishing contractors end-to-end - from scope definition, work-order issuance, and mobilisation through execution, measurement, and final account closure.
• Enforce performance-linked KPIs on all contractors: daily output targets, quality scores (first-time-right rate), safety compliance, and rework percentage.
• Conduct monthly contractor performance reviews with scorecards; initiate show-cause or replacement for persistent underperformance.
• Negotiate rates, manage running account (RA) bills, verify on-site measurements (joint measurement sheets), and approve variation orders with cost-impact analysis.
• Build and maintain an empanelled vendor ecosystem for civil works, MEP trades, waterproofing, façade, and specialised finishes across geographies.

3. Quality Assurance & Quality Control (QA/QC)

• Establish and enforce a construction quality management plan (CQMP) covering all trades — civil, structural, MEP, waterproofing, and finishes.
• Define inspection and test plans (ITPs) with hold points, witness points, and mandatory sign-offs at every critical construction stage.
• Drive material testing and approval protocols - cube testing, rebar mill certificates, aggregate grading, MEP equipment FAT/SAT, and tile/stone mock-ups.
• Conduct weekly quality walks and monthly formal quality audits; maintain a live non-conformance register (NCR) with root-cause analysis and closure tracking.
• Ensure all construction complies with IS codes, NBC 2016, brand SOPs, and approved structural/MEP design intent.

4. Construction Planning & Cost Control

• Own the construction baseline schedule (MS Project / Primavera P6) and track schedule variance (SV) against milestones weekly.
• Manage the construction cost book end-to-end — BOQ reconciliation, rate analysis, cost-to-complete forecasts, and monthly budget-vs-actual reporting.
• Drive Earned Value Management (EVM) or equivalent metrics: CPI, SPI, and estimate-at-completion (EAC) for every active site.
• Implement proactive delay mitigation — resource rebalancing, parallel activity sequencing, and recovery schedules when slippage is detected.
• Own procurement coordination for construction materials — cement, steel, aggregates, MEP equipment, finishing materials — ensuring just-in-time delivery to avoid site idle time.

5. MEP Construction & Services Integration

• Oversee on-site installation of all MEP systems: HVAC, electrical (LT/HT panels, cabling, DB distribution), plumbing, drainage, fire detection & suppression, DG sets, and UPS.
• Ensure MEP rough-in is coordinated with civil/structural progress to prevent clashes, rework, and ceiling-height compromises.
• Drive MEP sleeve/insert/embed coordination before every concrete pour — zero tolerance for post-pour core-cutting.
• Manage MEP testing and commissioning (T&C): pressure testing, megger testing, HVAC balancing, fire pump flow tests, and DG load-bank testing.
• Coordinate with OEMs and specialist sub-contractors for lifts, escalators, kitchen exhaust, and gas-bank installations.

6. Safety, EHS & Site Compliance

• Establish and enforce a zero-harm safety culture across all construction sites — mandatory inductions, daily toolbox talks, PPE compliance, and permit-to-work systems.
• Ensure compliance with Building & Other Construction Workers (BOCW) Act, including labour welfare, insurance, and working-condition standards.
• Conduct monthly safety audits, near-miss tracking, and incident investigation with root-cause analysis and corrective actions.
• Manage site housekeeping, barricading, scaffolding safety, and high-risk activity protocols (hot work, confined space, working at height).
• Maintain zero fatalities and drive measurable reduction in lost-time injury frequency rate (LTIFR) year-on-year.

7. Statutory Liaisoning & Construction Permits

• Manage all construction-stage statutory requirements: building permissions, environmental clearances, NHAI/state highway authority NOCs, and construction-phase fire approvals.
• Coordinate with local bodies for road-cutting permissions, water/sewer connections, electrical load sanctions, and temporary power approvals.
• Ensure all labour compliance at site — BOCW registration, PF/ESI for contract labour, labour licence, and migrant worker documentation.
• Maintain audit-ready site documentation: approved drawings, structural stability certificates, concrete test reports, and inspection records.

8. Handover & Defect Liability Management

• Drive structured pre-handover process: systematic snag walks, punch-list generation, snag resolution, and re-inspection cycles until zero-snag sign-off.
• Ensure all as-built drawings, O&M manuals, warranty certificates, test reports, and compliance documents are compiled and handed over with the site.
• Own the Defect Liability Period (DLP) - typically 12–24 months post-handover - ensuring contractor accountability for defect rectification.
• Coordinate with the facilities/operations team during the transition period to ensure smooth commissioning and occupancy readiness.
• Conduct post-completion reviews: cost reconciliation, schedule performance analysis, and lessons-learned documentation for continuous improvement.

9. Team Leadership & Stakeholder Management

• Build and lead a construction delivery team — site engineers, planning engineers, MEP Engineers, QA/QC officers, quantity surveyors, and safety officers across all sites.
• Serve as the primary construction interface with internal stakeholders: CEO/COO, design team, projects team, procurement, leasing, and finance.
• Manage relationships with external stakeholders: structural consultants, MEP consultants, PMCs (if appointed), and government authorities.
• Drive site-level capability building - training on construction best practices, quality standards, and safety protocols for junior engineers and contractors.
• Implement standardised reporting: daily progress reports (DPR), weekly MIS dashboards, and monthly construction review presentations to leadership.

KEY REQUIREMENTS

Education

• Bachelor’s degree in Civil Engineering (mandatory).
• Post-graduation in Construction Management, Structural Engineering, or Project Management (PMP / NICMAR / RICS) is a strong plus.

Experience

• 15–20+ years of hands-on construction management experience in large-scale commercial, retail, or infrastructure projects.
• Mandatory experience in building construction for highway amenities, food courts, retail centres, malls, or similar F&B + retail built environments.
• Prior experience within or alongside PMCs and EPCs such as JLL, CBRE, Colliers, Knight Frank, Turner & Townsend, or L&T is highly preferred.
• Demonstrated track record of managing multi-site construction portfolios (5+ concurrent sites) with distributed teams.
• Experience with both turnkey and item-rate contracting models across civil and MEP trades.

Technical & Functional Skills

• Deep expertise in RCC construction, structural systems, MEP installation, waterproofing, and finishing trades.
• Proficiency in construction planning tools: MS Project / Primavera P6, and cost management / QS tools.
• Strong knowledge of IS codes, NBC 2016, NHAI development regulations, and fire/electrical safety norms.
• Hands-on experience with material testing, QA/QC systems, and construction quality management plans.
• Familiarity with BIM coordination, drone-based progress monitoring, and digital construction tools is a plus.

Leadership & Soft Skills

• Construction-leader temperament - comfortable on site, authoritative with contractors, decisive under pressure.
• Strong cost consciousness with the ability to hold budgets without compromising build quality.
• Proven ability to manage large contractor ecosystems and resolve site-level conflicts pragmatically.
• Excellent communication for leadership reporting, consultant coordination, and regulatory interactions.
• High travel tolerance - role involves 50–60% site travel across India.