Assistant Store Manager-

We're looking forward to hiring Assistant Store Manager for the Brand- La Martina.

Location: Falcon Bengaluru, Bailey Square Mall- Patna, Inorbit Mall-Vizag

What's in it for you?

• The role of the assistant store manager is to support the manager in the daily operations of a retail store.
• Your role is to supervise employees, work with customers and help carry out the directives of the manager.
• You will ensure that store personnel provide exceptional customer service.
• This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.
• You will help ensure that the store is clean, well-organized, and properly merchandised.
• You will be responsible for making sure that all store policies, procedures, and controls are followed.
• You will coordinate and oversee the planning, organizing, and delegating of work among staff.

Roles and Responsibilities

• To ensure the delivery of operational KPIs and sales plan in the store
• To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.
• Monitor, review and ensure all KPIs of the store staff are met on on-going basis.
• Managing and making sure that the correct mix of merchandise is available at the store.
• To work with internal departments effectively so as to ensure smooth operations at the store.
• Create window and wall displays, developed visual marketing skills and strategies
• Restock inventory ever month and reviewed cash operation data to verify proper replenishment.
• Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.
• Share information, ideas and suggestions to accomplish mutual goals.
• Support team decisions even if not in total agreement.
• Dealing well with different viewpoints as part of a multidisciplinary team.
• Work co-operatively with equals or other team members to set responsibilities.
• Optimize hiring of manpower in line with the business plan.
• Training the current staff with Training Programs according to their requirement.
• Mentor store staff on driving high profitability and standards.
• To ensure knowledge sharing and best practices.
• Create talent pipeline for store staff.

Role Requisites

• Strong leadership skills with ability to coach - effectively teach/develop others to next level.
• Good energy levels - with ability to be involved in multiple tasks and ability to juggle.
• Good analytical skills.
• Effective listening and communications skills simplify communication with ability to put the point across the board.
• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs.
• Good at relationship building - conversion to sales.
• Ability to follow brand and store guidelines.
• Good operations experience receiving stock, inventory keeping, cash handling, etc.

Education & Experience Requisites

• Minimum 3 to 5 yrs.
• Ability to understand and handle aspects of retail operational and merchandising - from the delivery of stock to the final sale of the product.
• Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.
• Ability to manage and develop a positive and productive team.
• Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.
• Self-starter.
• Exceptional communicator and good at interpersonal skills.