Public Relations Officer – Front Desk Executive
Fountainhead SchoolRole Overview
Fountainhead School is hiring a Public Relations Officer – Front Desk Executive. This is a full-time role in Surat. Part of Fountainhead School's Brand hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Public Relations Officer – Front Desk Executive
Location: Fountainhead School, Kunkni, Surat Job Type: Full-time | On-site Working Hours: Monday to Saturday | 7:30 AM – 3:45 PM (Occasional extended hours based on school events or admission cycles)
Role Overview
We are seeking a dynamic and well-presented Public Relations Officer – Front Desk Executive to serve as the first point of contact at Fountainhead School. This role combines front office management with public relations responsibilities, ensuring a welcoming experience for visitors while effectively representing the school’s values and brand. The ideal candidate will possess strong communication skills, a customer-centric approach, and the ability to manage front desk operations seamlessly.
Key Responsibilities
- Greet and assist visitors, parents, and students in a courteous and professional manner
- Manage incoming calls, emails, and front desk inquiries, ensuring timely and accurate responses
- Handle admission-related inquiries and guide prospective parents through the school’s offerings and processes
- Maintain visitor records and ensure adherence to security and entry protocols
- Coordinate appointments, campus visits, and meetings with relevant departments
- Act as a liaison between parents, visitors, and internal teams to ensure smooth communication
- Support public relations efforts by maintaining a positive and professional image of the school at all times
- Assist in organizing school events, orientations, and admission drives
- Manage courier, mail, and front office administrative tasks efficiently
- Maintain cleanliness and presentation of the reception area
Qualifications & Skills
- Bachelor’s degree in any discipline (Mass Communication / Public Relations preferred)
- 1–3 years of experience in front desk, customer service, or public relations roles (school experience preferred)
- Excellent verbal and written communication skills in English (Hindi/Gujarati is an advantage)
- Pleasant personality with a professional appearance and strong interpersonal skills
- Strong organizational and multitasking abilities
- Basic proficiency in MS Office / Google Workspace
Key Competencies
- Customer service orientation
- Communication and relationship management
- Professional etiquette and presentation
- Problem-solving and responsiveness
- Attention to detail and reliability
How to Apply
Please send your resume to careers@fountainheadschools.orgOr apply via the online application form available on our official website.
Job Type: Full-time
Benefits
- Commuter assistance
- Food provided
Experience
- Customer support: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Public Relations Officer – Front Desk Executive position at Fountainhead School?
Use the Apply button above to submit your application directly to Fountainhead School. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Public Relations Officer – Front Desk Executive position at Fountainhead School located?
This position is based in Surat. Fountainhead School has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Public Relations Officer – Front Desk Executive at Fountainhead School earn?
Fountainhead School has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Public Relations Officer – Front Desk Executive role at Fountainhead School posted?
This role was posted on April 22, 2026 (54 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Public Relations Officer – Front Desk Executive role at Fountainhead School entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Fountainhead School has listed.
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