SAP FICA Consultant

JD: SAP FICA Consultant

Role Overview

An experienced SAP FICA Consultant with deep expertise in BRF+ to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible for configuring, optimizing, and simplifying SAP FICA and BRF+ solutions to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance.

Key Responsibilities

• Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence
• Design, simplify, and maintain BRF+ rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization
• Identify opportunities to replace complex custom logic with standard SAP and BRF+ capabilities where possible
• Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations
• Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance
• Configure payment handling, adjustments, and automated write off processes for closed accounts
• Align FICA and BRF+ processes with digital channels and agent tools to improve operational efficiency and reduce handling time
• Support functional design, testing, deployment, and knowledge transfer for FICA and BRF+ enhancements

Required Experience

• 8+ years of SAP IS U / SAP FICA functional experience
• 5+ years of hands on experience with BRF+ for dunning and collections scenarios
• Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence
• Proven experience working in utilities or other regulated industries
• Demonstrated experience simplifying complex customizations and BRF+ rule frameworks while maintaining compliance

Required Skills And Qualifications

• Deep expertise in SAP FICA (Contract Accounts Receivable and Payable)
• Advanced BRF+ configuration skills, including decision tables, rule sets, and process orchestration
• Strong understanding of dunning procedures, collections strategies, and disconnection processes
• Experience with installment plans, default logic, and write off automation
• Ability to translate regulatory and business requirements into maintainable, low complexity BRF+ solutions
• Strong analytical, problem solving, and documentation skills

Nice to Have

• Experience with collections or high volume utility environments
• Exposure to digital channels or agent desktop integrations related to collections
• Prior experience supporting large remediation or collections optimization program