Member Engagement Coordinator - /hr - DC

Our client, a national association, is seeking a Member Engagement Coordinator to join their team on a temporary basis in Washington, D.C.

About The Job:

• Serve as a primary customer service contact for conference exhibitors and attendees via email and phone
• Respond to inquiries related to registration, exhibitor logistics, deadlines, and general conference information
• Monitor and manage shared inboxes and voicemail to ensure timely, accurate responses
• Track and escalate complex inquiries to internal teams as needed
• Provide administrative support to Conference Services and Business Development teams
• Maintain and update data in registration systems, Salesforce, and shared documents
• Support exhibitor communications, FAQs, and internal tracking during Annual Meeting prep

About You:

• Strong customer service skills with clear, professional communication
• Excellent attention to detail and organization
• Ability to manage multiple inquiries and tasks simultaneously
• Experience using Salesforce or similar CRM systems
• Comfortable working in Google Workspace (Docs, Sheets, Drive)
• Reliable, responsive, and able to learn new systems quickly

About The Position:

• Start Date: End of May
• Duration: Through November
• $28-$33/hr
• Schedule: Monday-Friday, 8:30am-5:00pm (37.5 hours)
• 100% on‑site
• Metro accessible!

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)