Role Overview
Asian Hires is hiring a entry-level Customer Success Specialist. This is a full-time role in Gujarat. Part of Asian Hires's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the Company
This Company is a global technology-driven organization with over four decades of experience in delivering intelligent software solutions to the window and door manufacturing industry. Their platforms empower manufacturers, dealers, and installers worldwide by enhancing operational efficiency, accuracy, and scalability.
With a strong focus on innovation and customer success, they continue to build cutting-edge digital solutions that help their clients grow and succeed in a competitive market.
Location: Vadodara
Department: Customer Service
Work Mode: Work From Office
CTC: ₹3,00,000 - ₹5,00,000
Qualifications
B.E / B.Tech (CSE / IT)
Basic understanding of software systems
Experience
3-5 years of experience in Customer Support /Client Handling roles
Freshers with strong communication skills can also apply About the Role
We are looking for a Client Success Engineer who will manage customer projects, ensure timely delivery, and provide exceptional support to clients. This role requires strong communication skills, analytical thinking, and the ability to work closely with customers and internal teams to deliver high-quality solutions.
Key Responsibilities
Customer Project Management
Ensure orders have complete information and are delivered within timelines
Manage project lifecycle including discovery phase
Coordinate with internal teams and clients
Create project plans and provide regular updates
Customer Service
Handle customer queries and escalations
Resolve issues within defined timelines
Maintain accurate case logs and documentation
Create knowledge base articles for future reference
Training & Enablement
Conduct training sessions (remote/on-site)
Help customers understand system functionalities
Prepare presentations and demo materials Data & Reporting
Analyze requirements and prepare project specifications
Perform data setup and validation
Conduct testing and ensure quality standards
Generate daily/weekly reports
Required Skills
Strong communication & interpersonal skills
Analytical and problem-solving ability
Customer handling & coordination skills
ability to work independently
Pay range and compensation
CTC: ₹3,00,000 - ₹5,00,000
Requirements added by the job poster
Working in an onsite setting
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Success Specialist position at Asian Hires?
Use the Apply button above to submit your application directly to Asian Hires. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Success Specialist position at Asian Hires located?
This position is based in Gujarat. Asian Hires has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Success Specialist at Asian Hires earn?
Asian Hires has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Specialist role at Asian Hires posted?
This role was posted on May 6, 2026 (48 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Success Specialist role at Asian Hires entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Asian Hires has listed.
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