Role Overview
Alliance Recruitment Agency is hiring a mid-level Client Success Manager. This is a full-time role in Rajkot. Part of Alliance Recruitment Agency's Lifecycle hiring, posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
About the Role:\n\nWe are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.\n\nThe ideal candidate bridges the gap between relationship building and commercial strategy, possessing a "consultative" mind-set to identify upsell and cross-sell opportunities that align with our clients' evolving business goals.\n\nKey Responsibilities:\n\n1. Strategic Relationship Management\n\nServe as the primary point of contact, nurturing long-term partnerships through trust and reliability.\n\nAnticipate client needs and proactively address concerns before they escalate.\n\nLead regular business reviews to gauge satisfaction and implement retention strategies.\n\n2.
Project Execution & Delivery\n\nOwn the project lifecycle, ensuring all services are delivered on time, within budget, and at the highest quality.\n\nManage resources and timelines effectively, identifying and clearing "roadblocks" to keep projects moving.\n\n3. Growth & Business Development\n\nActively look for upsell and cross-sell opportunities within your assigned accounts.\n\nPartner with Sales and Marketing to craft winning proposals and presentations for new initiatives.\n\n4. Leadership & Collaboration\n\nMentor junior team members on best practices for client handling.\n\nPromote a collaborative team culture and contribute to overall departmental goals.\n\n5.
Reporting & Communication\n\nTranslate project data into clear, impactful reports and presentations for stakeholders.\n\nMaintain meticulous client records to ensure data-driven decision-making.\n\nWhat we’re looking for\n\nExperience: Minimum 4 years in Client Service, Account Management, or a similar client-facing role.\n\nEducation: Bachelor’s degree in Business, Marketing, Communications, or a related field.\n\nSoft Skills: Exceptional interpersonal and presentation skills; a natural "people person" with a strategic mind-set.\n\nTechnical Proficiency: Expert level in Microsoft Office Suite. Experience with CRM tools (like Salesforce) is highly preferred.\n\nOrganizational Prowess: Proven ability to juggle multiple projects without breaking a sweat.\n\nPlease share your resume at mirza@allianceinternational.co.in
Frequently Asked Questions
How do I apply for the Client Success Manager position at Alliance Recruitment Agency?
Use the Apply button above to submit your application directly to Alliance Recruitment Agency. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Client Success Manager position at Alliance Recruitment Agency located?
This position is based in Rajkot. Alliance Recruitment Agency has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Client Success Manager at Alliance Recruitment Agency earn?
Alliance Recruitment Agency has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Client Success Manager role at Alliance Recruitment Agency posted?
This role was posted on June 22, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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