Role Overview
Zonda Home is hiring a mid-level Online Live Chat Support (Remote –Canada). This is a part-time role. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company: Zonda Home
Location: Remote (Open across Canada)
Job Type: Full-Time / Part-Time
Schedule: Flexible
About Zonda Home
Zonda Home is a leading company in housing data and technology. We provide market data, research, and digital tools for builders, developers, and real estate professionals across Canada and North America. Our platform helps clients make better decisions in the housing market.
About the Role
We are looking for a friendly and reliable Online Live Chat Support Agent to assist our customers. In this role, you will respond to clients through live chat and provide support with questions related to our data platform, services, and accounts.
This is a remote position. You will work from home and support clients in a simple and professional way.
Key Responsibilities
- Respond to customer messages through live chat
- Provide clear and accurate answers to questions
- Assist users with account access and basic issues
- Guide clients on how to use company tools and services
- Escalate complex issues to the appropriate team
- Maintain a professional and helpful tone at all times
- Record and update customer interactions
Requirements
- Basic computer skills (typing, internet, chat tools)
- Strong written communication skills
- Good attention to detail
- Ability to multitask and respond quickly
- Ability to work independently
- Reliable internet connection
- Previous customer service experience is helpful but not required
What We Offer
- 100% remote work across Canada
- Flexible working hours
- Paid training provided
- Competitive pay
- Supportive and professional team
- Opportunity to grow within the company
Employee Benefits (Canada)
- Paid vacation and sick leave
- Health and dental coverage (based on eligibility)
- Canada Pension Plan (CPP) contributions
- Employment Insurance (EI) coverage
- Work-life balance support
- Remote work allowance (if applicable)
Why Join Zonda Home
At Zonda Home, you will support clients who rely on our housing data and technology. Your role will help improve customer experience and ensure clients receive fast and helpful support. This is a great opportunity to build customer service skills while working from home.
Frequently Asked Questions
How do I apply for the Online Live Chat Support (Remote –Canada) position at Zonda Home?
Use the Apply button above to submit your application directly to Zonda Home. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
What does a Online Live Chat Support (Remote –Canada) at Zonda Home earn?
Zonda Home has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Online Live Chat Support (Remote –Canada) role at Zonda Home posted?
This role was posted on April 28, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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