Customer Support Specialist Email, Chat & Voice Support (Delhi)
WSNE ConsultingRole Overview
WSNE Consulting is hiring a mid-level Customer Support Specialist Email, Chat & Voice Support (Delhi). This is a full-time role in New Delhi. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
We are looking for a Customer Support Executive to handle customer queries and provide excellent support through calls, chat, and email. The candidate should have good communication skills, a customer-focused attitude, and basic computer knowledge.
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain professional communication with customers
Record customer interactions and update CRM/software
Escalate unresolved issues to the concerned department
Ensure customer satisfaction and timely response
Follow company policies and process guidelines
Eligibility Criteria
Minimum qualification: 12th Pass / Graduate
6months experience required - bpo only
Freshers and experienced candidates can apply
Excellent English communication required
Positive verbal and written communication skills
Shifts -Rotational Shift
Work Location-Gurugram
Benefits
Incentives & performance bonus
Training provided
Career growth opportunities
Friendly work environment
Cab Facility
Contact for further Details:
HR Aakansha - 99hidden_mobile1 We are looking for a Customer Support Executive to handle customer queries and provide excellent support through calls, chat, and email. The candidate should have good communication skills, a customer-focused attitude, and basic computer knowledge.
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain professional communication with customers
Record customer interactions and update CRM/software
Escalate unresolved issues to the concerned department
Ensure customer satisfaction and timely response
Follow company policies and process guidelines
Eligibility Criteria
Minimum qualification: 12th Pass / Graduate
6months experience required - bpo only
Freshers and experienced candidates can apply
Excellent English communication required
Positive verbal and written communication skills
Shifts -Rotational Shift
Work Location-Gurugram
Benefits
Incentives & performance bonus
Training provided
Career growth opportunities
Friendly work environment
Cab Facility
Contact for further Details:
HR Aakansha - 99hidden_mobile1
About WSNE Consulting
WSNE Consulting
wsneconsulting.com
1 other open role at WSNE Consulting on TryApplyNow.
Frequently Asked Questions
How do I apply for the Customer Support Specialist Email, Chat & Voice Support (Delhi) position at WSNE Consulting?
Use the Apply button above to submit your application directly to WSNE Consulting. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Specialist Email, Chat & Voice Support (Delhi) position at WSNE Consulting located?
This position is based in New Delhi. WSNE Consulting has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Specialist Email, Chat & Voice Support (Delhi) at WSNE Consulting earn?
WSNE Consulting has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist Email, Chat & Voice Support (Delhi) role at WSNE Consulting posted?
This role was posted on June 26, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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