Marketing & Communications Support

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Division of Housing and Ancillary Services is committed to delivering a first-class experience across housing, hospitality and retail services for undergraduate and graduate students, their families and the broader Western communities, while supporting the University’s academic mission and ensuring the long-term sustainability of our operation. Learn more at https://has.uwo.ca/

The Marketing and Communications team provides full-service marketing support to the Division. Our work is anchored by four core areas of focus: brand building, student engagement, revenue growth, and PR & internal communications. We develop and execute integrated marketing strategies that reach students, families, staff, faculty, alumni and other key stakeholders — informing, persuading, and engaging them at every stage of their relationship with the Division. Our work spans the full marketing mix, including digital and print advertising, social media, content production, event marketing, media relations, store fronts and signage, direct marketing, and promotional campaigns.

Responsibilities

The Marketing & Communications Support role contributes hands-on execution support across HAS portfolio, with a focus on photography, videography, and visual content production.

This role works under the supervision of the Digital Content Coordinator, who will assign tasks, review deliverables, and provide ongoing coaching and feedback. The Director, Marketing & Communications provides overarching direction and formal performance support. The Support role will collaborate regularly with team members across the Marketing & Communications department and with internal stakeholder.

Photography & Videography Production

• Assist in planning and coordinating photo and video shoots for the assigned portfolio — including developing storyboard, scheduling, location scouting, prop sourcing, and logistics
• Operate cameras and related equipment (DSLR, mirrorless, or equivalent) to capture photo and video content for promotional campaigns, events, and social media, as required
• Support on-site during shoots: set up lighting, manage equipment, direct subjects, and assist with styling and framing as instructed
• Assist with basic photo and video editing using Adobe Suite (Lightroom, Premiere, etc.) to produce ready-to-use assets
• Maintain and organize the team's photo and video library, ensuring assets are properly catalogued and easily accessible
• Research visual trends and bring forward ideas to keep content fresh and on-brand

Marketing Collaterals & Branding

• Support the production of marketing materials (digital and print) such as posters, digital screens, event signage, and promotional assets, following established brand guidelines
• Coordinate with vendors to obtain quotes and ensure timely delivery of materials
• Assist in the inventory and distribution of promotional items and printed materials

Content & Social Media Support

• Assist the Digital Content Coordinator in creating and scheduling social media content for the assigned portfolio across platforms (Instagram, Facebook, etc.)
• Draft captions, short-form copy, and content briefs for review and approval by the Digital Content Coordinator
• Monitor social media channels and flag relevant engagement opportunities or issues

Qualifications

Education

• Bachelor's Degree in marketing, communications, photography, film/video production, visual arts, or a related field or equivalent practical experience is required

Experience

• 1-3 years of related experience in marketing, communications, and content creation
• Hands-on experience with photo and/or video production

Skills, Abilities & Expertise:

• Advanced skills in operating DSLR/mirrorless cameras, demonstrating mastery in adjusting settings such as aperture, shutter speed and ISO to achieve optimal image quality and desired visual effects
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Lightroom, Premiere)
• Strong written and verbal communication skills with the ability to write in both marketing and journalistic style
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to follow processes and practices with high attention to detail
• Demonstrates integrity and works in accordance with Western's policies and procedures
• Ability to multi-task, to prioritize and maintain an organized work environment,
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements as applicable

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, please include a cover letter, current resume, and a photography and/or video portfolio.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral and written communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.