Office 365 Administrator-L2

Job Title: Office 365 Administrator-L2

Location: Thane, Maharashtra, India

Experience: 3+ Years

Job Summary

We are seeking a skilled and proactive Microsoft 365 Administrator to manage, support, and optimize our enterprise cloud environment. The ideal candidate will have strong expertise in identity management, security, messaging systems, and collaboration tools within the Microsoft 365 ecosystem. This role requires hands-on experience with troubleshooting, automation, and ensuring high availability and security of services.

Key Responsibilities

Microsoft 365 Administration

• Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Ensure high availability and optimal performance of all Microsoft 365 services.
• Monitor service health dashboards and proactively resolve or mitigate issues.

Identity & Access Management

• Configure and manage identity synchronization using Microsoft Entra Connect.
• Implement and maintain Single Sign-On (SSO) solutions.
• Manage user accounts, licenses, roles, and permissions in accordance with organizational policies.
• Configure Conditional Access policies and application-level SSO.

Security & Compliance

• Configure and manage security settings, compliance features, and data protection policies.
• Perform eDiscovery and advanced mailbox searches for legal and compliance requirements.
• Implement and manage email security including anti-spam, mail flow rules, SPF, DKIM, and DNS configurations.
• Maintain awareness of security best practices and regulatory compliance requirements.
• Basic implementation and support of Azure Information Protection.

Collaboration & Communication Tools

• Manage enterprise-grade Microsoft Teams environments.
• Configure Teams features including calling, meetings, messaging, and collaboration.
• Support end users with Teams and other collaboration tools.

Device & Application Management

• Manage endpoints (Windows, macOS, iOS, Android) using Microsoft Intune.
• Deploy, update, and manage enterprise applications via Intune.

Automation & Scripting

• Develop and maintain PowerShell scripts for administration, reporting, and automation of routine tasks.

Troubleshooting & Support

• Provide advanced troubleshooting for Active Directory and Microsoft 365 issues.
• Collaborate with IT teams to resolve complex technical problems.
• Provide end-user training and support for Microsoft 365 applications.

Documentation & Continuous Improvement

• Create and maintain documentation for processes, configurations, and procedures.
• Stay updated with new Microsoft 365 features and recommend improvements.
• Plan and execute upgrades, migrations, and new feature rollouts.
• Research and recommend tools and solutions to enhance productivity and efficiency.

Required Skills & Qualifications

• Strong knowledge of Microsoft 365 services and administration.
• Experience with Microsoft Entra Connect and hybrid identity environments.
• Advanced troubleshooting skills in Active Directory and Microsoft 365.
• Proficiency in PowerShell scripting.
• Solid understanding of email systems, mail flow, and security protocols (SPF, DKIM, DNS).
• Experience with Microsoft Teams administration.
• Knowledge of Microsoft Intune for device and application management.
• Familiarity with compliance, eDiscovery, and security best practices.

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work independently and in a team environment
• Proactive mindset with attention to detail
• Strong Communication skill is must.