Sales Development Representative (India Market)

As a Sales Executive at TDCX, your role involves close incoming sales opportunities, selling the benefits of the products to meet short-term goals and quotas. You will assist customers with order placement, providing product information and advice tailored to their needs. It is crucial to ensure that recommended products, services, and solutions meet the clients' requirements. Your aim is to offer a high level of service while meeting department key metrics for Sales, Quality, and Productivity, with the ability to exceed daily and monthly targets. You will be responsible for recognizing, documenting, and escalating customer issues following appropriate communication channels. It is essential to maintain product knowledge by attending training workshops and staying updated on product material. Additionally, you may be assigned other duties by the management for the effective implementation and improvement of the Quality Management System at TDCX.

Qualifications Required:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferably 2 years of working experience in a related field, although fresh graduates are encouraged to apply.
• Strong time management skills and motivation to exceed expectations.
• Enjoy working in a fast-paced environment and capable of multitasking.
• Comfortable working with computers and ability to learn and adapt to new systems.
• Excellent verbal and written communication skills in English and the language of supporting market.

At TDCX, we provide transformative digital CX solutions for world-leading brands in various industries such as fintech, gaming, technology, home sharing, travel, digital advertising, social media, streaming, and e-commerce. Our focus is on helping clients achieve their customer experience goals by leveraging technology, human intelligence, and our global presence. We are committed to hiring the best professionals and have won numerous industry awards for our dedication to our people, clients, and community. Join us at TDCX to be part of a dynamic team where you can unleash your full potential and #BeMore. As a Sales Executive at TDCX, your role involves close incoming sales opportunities, selling the benefits of the products to meet short-term goals and quotas. You will assist customers with order placement, providing product information and advice tailored to their needs. It is crucial to ensure that recommended products, services, and solutions meet the clients' requirements. Your aim is to offer a high level of service while meeting department key metrics for Sales, Quality, and Productivity, with the ability to exceed daily and monthly targets. You will be responsible for recognizing, documenting, and escalating customer issues following appropriate communication channels. It is essential to maintain product knowledge by attending training workshops and staying updated on product material. Additionally, you may be assigned other duties by the management for the effective implementation and improvement of the Quality Management System at TDCX.

Qualifications Required:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferably 2 years of working experience in a related field, although fresh graduates are encouraged to apply.
• Strong time management skills and motivation to exceed expectations.
• Enjoy working in a fast-paced environment and capable of multitasking.
• Comfortable working with computers and ability to learn and adapt to new systems.
• Excellent verbal and written communication skills in English and the language of supporting market.

At TDCX, we provide transformative digital CX solutions for world-leading brands in various industries such as fintech, gaming, technology, home sharing, travel, digital advertising, social media, streaming, and e-commerce. Our focus is on helping clients achieve their customer experience goals by leveraging technology, human intelligence, and our global presence. We are committed to hiring the best professionals and have won numerous industry awards for our dedication to our people, clients, and community. Join us at TDCX to be part of a dynamic team where you can unleash your full potential and #BeMore.