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Immediate Openings Customer Support (Chat & Voice Process)!

Spes Manning
Full Timemid
Pune, Maharashtra, INPosted 3 days ago

Job Description

IMMEDIATE HIRING INTERNATIONAL BPO | PUNE

Customer Support Associate | Voice / Chat / Email

Location: Pune, India

Join a leading International BPO and work with top global clients from the US & UK. We are looking for energetic, customer-focused professionals who want to build a strong career in the customer service industry.

Position: Customer Support Associate

Processes

International Voice Process

Blended Process (Voice + Chat / Email)

Chat & Email Support

Salary Package

Freshers:

2.9 LPA – 3.8 LPA

(18,000 – 24,000 per month) + Attractive Incentives

Experienced Candidates:

4 LPA – 7.5 LPA + Incentives

Up to 30% hike on last drawn salary

Shifts & Work Schedule

Rotational US / UK Shifts

5 Working Days + 2 Rotational Offs

Roles & Responsibilities

Handle Inbound & Outbound Calls, Chats, and Emails

Provide excellent customer support to international clients

Resolve customer queries in a professional and timely manner

Achieve quality and performance targets

Deliver a world-class customer experience

Eligibility Criteria

Education: 12th Pass / 10+ Diploma / Graduates

Communication: Excellent English communication skills required

Experience

  • Freshers are welcome
  • Experience in International BPO / Customer Support is an added advantage

Willingness to work in Rotational / Night Shifts

Perks & Benefits

Attractive salary + high monthly incentives

Insurance coverage

Cab facility (Both ways) / One-way travel allowance

Shift & performance allowances

Career growth & learning opportunities

Interview Process

Telephonic Screening

HR Interview

Versant Assessment

Operations Round

How to Apply?

Contact HR Sakshi Pandey

Call / WhatsApp: 7447716444

Email: sakshi.pande@spes.in For faster processing, WhatsApp your resume now!

References Highly Appreciated!

If you know someone looking for an opportunity in an International BPO, feel free to refer them.

Employee & candidate references are highly valued and prioritized.

Note: We do not charge any fees for recruitment.

About Spes Manning

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