Operations Manager – D2C Brand

Full Timemid

Kolkata, West Bengal, INPosted 9 weeks ago

Role Overview

SkillEnable is hiring a mid-level Operations Manager – D2C Brand. This is a full-time role in Kolkata. Part of SkillEnable's Brand hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Brand roles is $70k-$85k (based on 137 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job Description

Job Title: Operations Manager – D2C Brand

Location: Kolkata (Onsite)
Experience: 5+ Years
Employment Type: Full-time

About the Role

We are hiring an Operations Manager to oversee post-sales operations, improve customer experience, and streamline internal processes for a growing D2C brand.

Key Responsibilities

Manage order processing through final delivery
Handle customer queries and escalations
Coordinate with sales, logistics, and support teams
Maintain CRM systems and customer records
Prepare MIS reports and dashboards using Excel
Identify process improvements to enhance efficiency

Requirements

5+ years in D2C brand operations
Experience in premium or lifestyle brands preferred
Strong Excel skills (Pivot Tables, VLOOKUP, reporting)
Hands-on experience with CRM tools
Strong communication and stakeholder management
Detail-oriented with strong ownership mindset

Why Join Us

Work with a growing premium brand
High-impact operational leadership role
Collaborative and fast-paced environment

APPLY NOW : b.payel@academyofvedicvidya.com | s.nayanika@academmyofvedicvidya.com

About SkillEnable

SkillEnable

skillenable.com

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All open roles at SkillEnable Visit website

Frequently Asked Questions

How do I apply for the Operations Manager – D2C Brand position at SkillEnable?

Use the Apply button above to submit your application directly to SkillEnable. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Operations Manager – D2C Brand position at SkillEnable located?

This position is based in Kolkata. SkillEnable has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Operations Manager – D2C Brand at SkillEnable earn?

SkillEnable has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Operations Manager – D2C Brand role at SkillEnable posted?

This role was posted on April 20, 2026 (68 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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