Position Description

We are seeking a full-time Digital Marketing Coordinator to join our marketing and communications team. This position is responsible for creating, producing, and managing content across Signal's communications channels that will supply meaningful information to our members and local communities, while drawing in new audiences to our credit union. This person will manage Signal Financial's social media channels, digital monitors, content hub, website, and digital advertising.

The position is located at Kensington, MD headquarters. The role is hybrid, in office Tuesdays, Wednesdays, and Thursdays.

Position Responsibilities

• Manage Signal Financial's social media channels (Facebook, Instagram, TikTok, LinkedIn, YouTube, Threads), inclusive of maintaining Signal's social media calendar, developing and posting content, and tracking of channel metrics
• Write, edit and post articles to Signal's content hub
• Produce videos and graphics for Signal's social media and email communications that align with the organization's brand guidelines
• Monitor and as needed, respond to member feedback and reviews
• Manage and maintain Signal's website, signalfinancialfcu.org, including writing website content that is optimized for SEO, readability, accessibility, and user experience
• Execute Signal Financial's digital ad campaigns, including monitoring their progress from start to finish
• Produce and distribute Signal Financial's member e-newsletter
• Additional projects and duties as assigned

Position Requirements

• 1-2 years' experience crafting compelling content for a variety of communication channels
• Strong written and verbal communication skills
• Strong project management and organizational skills
• Ability to collaborate with cross-department teams
• Must be proficient with MS Office including strong Excel, Word and Outlook
• Experience with Wordpress, Canva, Feathr, Facebook Ads, Google Analytics and social media scheduler is a plus

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.

We are proud to be an Equal Employment Opportunity (EEO). Signal Financial Federal Credit Union does not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.