Role Overview
Robert Half is hiring a mid-level Customer Service Representative. This is a full-time role in Edmonton. posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Our client is seeking for a detail-oriented Customer Service Representative to join their team in Edmonton, Alberta. This role supports customers by providing first-level assistance, resolving inquiries, and ensuring a positive service experience. The ideal candidate is a strong communicator, highly organized, customer-focused, and able to work effectively in a fast-paced environment while managing multiple priorities.Responsibilities:Respond to public inquiries regarding online services and account access.Provide first-level support, troubleshoot issues, and resolve routine inquiries.Assist with account updates, access verification, and service guidance.Maintain accurate records through data entry and documentation.Support clients by phone and email with a customer-focused approach.Escalate complex issues to appropriate teams when required.Complete training and onboarding to deliver effective support.Follow procedures and quality standards in a high-volume environment.
Frequently Asked Questions
How do I apply for the Customer Service Representative position at Robert Half?
Use the Apply button above to submit your application directly to Robert Half. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative position at Robert Half located?
This position is based in Edmonton. Robert Half has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative at Robert Half earn?
Robert Half has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative role at Robert Half posted?
This role was posted on June 15, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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