Receptionist/ Medical Assistant

Company description

Qureshy Footcare Clinic is a medical clinic providing Chiropody/Podiatry Services. Services include diabetic foot care, wound care, custom orthotics, compression stockings, soft tissue surgeries etc. Our goal is to provide friendly, quality care to the people in our neighbourhood and surrounding areas.

Job description

This is a Maternity Leave coverage position that will last approximately from August 2026 until mid-August 2027 with a possibility becoming permanent.

Afternoon shift: 2-7pm on Weekdays

At least 1 Saturday a month will be required: 10am to 4pm

Coverage for emergencies may be required with short notice.

Qureshy Footcare Clinic is seeking a front desk receptionist/Medical Assistant. We are looking for a friendly and enthusiastic individual.

Duties and responsibilities will include, but are not limited to:

• Greeting and registering patients
• Scheduling appointments and maintaining practitioner schedules
• Booking and scheduling of appointments in person, by telephone, and via faxed requisitions
• Communicating with patients: confirming appointments, explaining necessary preparations for tests, or visits as required
• Helping walk-in patients
• Cleaning and sterilizing treatment instruments
• Cleaning and set up of the treatment rooms
• Calling insurance companies to check patient’s extended health insurance coverage
• Processing claims online for eligible patients
• Filling out insurance forms and mailing out, ensuring a paper trail for all transactions
• Calling patients for follow up
• Scanning documents into patient files
• Maintaining and updating patient records
• Perform any ad-hoc requests
• Sending reports to referring physicians
• Liaising with allied health professionals and referring physician
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Ensuring inventory is up to date
• Ordering supplies and receiving incoming shipments

Qualifications and Experience

• MUST have working knowledge of Jane App EMR.
• Must have Exceptional verbal and written communication skills to deal with patients on the phone and via emails
• Excellent customer service and interpersonal skills, friendly attitude and willingness to learn
• Confident in Computer skills including Microsoft Office & learning medical software.
• Proficient in emails, using scanner or printers etc
• Self-motivated, patient, compassionate
• Ability to multi-task and handle a busy environment
• Detail oriented and highly organized
• Interest in operational improvement and marketing
• Attention to detail
• Ability to work well within a team
• Experience with a Point of Sale (POS) System
• Experience and/or education in medical office administration would be preferred, but training will be provided to the right candidate. We offer a welcoming work environment, and opportunity for growth and development.
• Please note this position may require some light lifting.
• Must be available to work on Saturday

Job Types: Part-time, Permanent

Pay: $17.50-$20.00 per hour

Benefits

• On-site parking

Flexible language requirement:

• French not required

Application question(s):

• Do you have working knowledge of the Jane App EMR?
• Are you available to work on Saturdays 10am-4pm(as needed)?
• Are you available to work afternoon/evening shifts on Monday, Tuesday, Wednesday, Thursday, and Friday? 2-7pm

Experience

• Receptionist: 3 years (preferred)
• Medical Assistant: 3 years (preferred)

Work Location: In person