Medical Assistant Inova Pride Clinic

Inova Pride Clinic is a welcoming, inclusive medical practice dedicated to providing compassionate, comprehensive primary care for individuals and families of all backgrounds, with a special commitment to serving the LGBTQ+ community. Our team works collaboratively to ensure every patient receives affirming, respectful, and quality healthcare.

Position Summary:

The Medical Assistant/Front Desk Receptionist serves a dual role in supporting both clinical and administrative operations. This individual is responsible for providing direct patient care support (such as rooming patients, taking vitals, and assisting providers), as well as managing front desk duties like scheduling, check-in/check-out, and verifying insurance.

The Medical Assistant Physician Office 1 provides patient care, clerical services, and environmental control services in a clinical or hospital practice according to established policies and procedures. Utilizes information to continuously improve patient care and practice to enhance outcomes. Communicates/collaborates with physicians and staff to provide coordinated, safe, and compassionate care for patients. Participates in continuing education activities that enhance employee's professional abilities and ensure up-to-date patient care.

Job Responsibilities

Performs general patient care responsibilities including checking schedules and organizing patient flow; recording patient blood pressure, height, and weight; accompanying patients to exam/procedure room; assisting patients as needed with walking, assisting physicians/nurses; preparing patients for examination and treatment; relaying instructions to patients/families; answering calls and providing pertinent information.

• Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed.
• Organizes medical records, including lab results, progress notes, etc. to ensure the provider has all of the necessary information available during patient encounters.
• Instructs patient in basic testing requirements, e.g., clean catch urine.
• Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits; ordering, sorting, and storing supplies; restocking exam/procedures rooms. Adheres to and employs appropriate sterile techniques and universal precautions guidelines. Assists with the identification of actual and potential risks to patient safety. Reports patient safety issues to the practice manager in a timely manner.
• Provides information to patients so they may fully utilize and benefit from the clinic's services.
• Assists with data collection for quality improvement activities.
• Actively participates in quality improvement initiatives.
• Quickly communicates problems relating to patients and/or staff with the practice manager.
• May perform additional duties as assigned.

Minimum Requirements:

• Work schedule: Full Time
• Education: High School or GED

Preferred Requirements:

• Experience: 1 year of clinical practice experience.

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.