Manager Key Accounts - Online distribution

Position Overview

We are seeking a dynamic and results-driven Key Account Manager to spearhead our e-commerce partnerships and drive strategic business growth across Purplle's house of brands. This role demands a strategic thinker with exceptional communication skills, analytical prowess, and an unwavering commitment to excellence in stakeholder management and business delivery.

• Key Responsibilities:-
• Strategic Account Management
• Partnership Development: Build and nurture long-term strategic relationships with key e-commerce platforms and retail partners
• Business Planning: Develop comprehensive account strategies aligned with company objectives and market opportunities
• Revenue Growth: Drive top-line growth through strategic initiatives, promotional planning, and category expansion
• Market Analysis: Conduct deep-dive analysis of market trends, competitor activities, and consumer behavior to inform strategy
• Stakeholder Management &
• Communication
• Relationship Excellence: Serve as primary liaison between internal teams and external partners, ensuring seamless communication
• Executive Engagement: Present business cases, performance reviews, and strategic recommendations to senior leadership
• Cross-functional Collaboration: Partner with marketing, supply chain, finance, and product teams to deliver integrated solutions
• Conflict Resolution: Navigate complex stakeholder dynamics and resolve issues with diplomacy and strategic thinking
• Operational Excellence &
• Follow-through:
• Project Management: Lead end-to-end execution of promotional campaigns, product launches, and strategic initiatives
• Performance Marketing Monitoring: Track and analyze KPIs, On-platform Advertisement metrics, and account health indicators with precision
• Process Optimization: Identify and implement process improvements to enhance efficiency and business outcomes
• Quality Assurance: Ensure all deliverables meet the highest standards of quality and timeliness
• Required Qualifications

Education &

• Experience
• Master's degree in Business Administration, Marketing, Commerce, or related field
• 5 -10 years of experience in key account management, preferably in e-commerce or FMCG
• Proven track record of managing large-scale partnerships and driving revenue growth
• Core Competencies *

Communication &

• Interpersonal Skills
• Exceptional verbal and written communication with ability to influence at all organizational levels
• Presentation mastery - comfortable presenting to C-suite executives and external stakeholders
• Active listening skills with ability to understand complex business needs
• Cultural sensitivity for managing diverse stakeholder groups

Analytical &

• Strategic Thinking
• Advanced Excel proficiency with strong data analysis and visualization capabilities
• Financial acumen - comfortable with P&L management, budgeting, and ROI analysis
• Strategic planning expertise with ability to translate insights into actionable business plans
• Problem-solving mindset with structured approach to complex challenges

Ownership &

• Execution Excellence
• High degree of ownership with accountability for outcomes and results
• Meticulous follow-up skills ensuring no detail is overlooked
• Project management capabilities with experience managing multiple priorities
• Results orientation with track record of meeting and exceeding targets
• Key Success Traits:-

Leadership Qualities

• Strategic Vision: Ability to see the bigger picture while managing tactical execution
• Influence Without Authority: Skill in driving results through collaboration and persuasion
• Resilience: Thrives in fast-paced, high-pressure environments
• Adaptability: Quickly adjusts strategies based on market dynamics and business needs

Relationship Management

• Trust Building: Establishes credibility and long-term partnerships
• Emotional Intelligence: Reads situations and responds appropriately
• Negotiation Skills: Achieves win-win outcomes in complex neg