Executive-Retail Operations (Loss Prevention)

Key Responsibilities

• Conduct store audits for stock, cash, consumables, and documentation as per defined schedules.
• Identify and report inventory discrepancies, pilferage, or non-compliance issues.
• Ensure strict adherence to cash management, stock transfer, and billing SOPs.
• Perform surprise checks and ensure adherence to company security and operational policies.
• Analyze shrinkage data, identify trends, and coordinate root cause analysis and corrective actions.
• Monitor CCTV footage, access controls, and high-risk transactions for any irregularities.
• Train store staff on loss prevention awareness and SOP compliance.
• Prepare and share detailed audit reports with actionable recommendations.
• Support investigations and coordinate with HR for disciplinary closures.

Key Skills & Competencies

• Strong understanding of retail operations, audits, and inventory control
• Analytical and detail-oriented mindset
• High integrity and confidentiality
• Proficiency in MS Excel / Google Sheets and audit documentation
• Strong communication and coordination skills

Qualifications & Experience

• Graduate in Commerce / Business Administration or related field
• 2–5 years of experience in Retail Audit, Loss Prevention, or Store Operations
• Experience in multi-store audits or regional retail chains preferred

Key Performance Indicators (KPIs)

• Shrinkage % reduction vs previous audit
• Timely submission and quality of audit reports
• Closure rate of identified non-compliances
• Improvement in store SOP adherence scores