Customer Support- International Chat- 6 Months+
PineQ Lab TechnologyRole Overview
PineQ Lab Technology is hiring a mid-level Customer Support- International Chat- 6 Months+. This is a full-time role in Gurugram. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
🌟 Greetings from PineQ Lab Technology! 🌟
We are hiring for one of our clients in Gurgaon 📍
🚀 We’re looking for a Customer Support Executive (International Chat Process) to join immediately.
If you have at least 6 months of experience in customer support (chat preferred) and a typing speed of 35 WPM+, this could be a great opportunity to work in an international process with 5 days working and rotational shifts.
In this role, you’ll be handling customer queries via live chat, resolving issues efficiently, managing multiple conversations, and ensuring a seamless customer experience while meeting SLA and quality standards.
🔑 Key Responsibilities:
- Respond to customer queries via live chat in a timely and professional manner
- Resolve issues efficiently while maintaining high customer satisfaction
- Provide accurate information about products/services
- Handle multiple chat interactions simultaneously
- Escalate complex issues to the relevant teams
- Meet SLA timelines and maintain quality standards
- Keep proper records of customer interactions
- Suggest improvements to enhance customer experience
👀 Who We’re Looking For:
- Minimum 6 months of experience in customer support (Chat Process preferred)
- Typing speed of 35 WPM+
- Strong verbal & written communication skills
- Good multitasking & problem-solving abilities
- Ability to thrive in a fast-paced environment
- Customer-first mindset with empathy and patience
Frequently Asked Questions
How do I apply for the Customer Support- International Chat- 6 Months+ position at PineQ Lab Technology?
Use the Apply button above to submit your application directly to PineQ Lab Technology. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support- International Chat- 6 Months+ position at PineQ Lab Technology located?
This position is based in Gurugram. PineQ Lab Technology has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support- International Chat- 6 Months+ at PineQ Lab Technology earn?
PineQ Lab Technology has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support- International Chat- 6 Months+ role at PineQ Lab Technology posted?
This role was posted on April 24, 2026 (58 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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