Full Time Retail Security Shift Supervisor Bramalea City Centre

Please read the eligibility requirements carefully before applying.

Position Overview:

• Position: Full Time, Permanent – Tactical Security Shift Supervisor
• Location: Bramalea City Centre
• Schedule: Must be able to work Days/Afternoons/ 12 hour Rotation schedule
• Hours: 40-44 hours per week
• Salary: $24.86 per hour.

Qualifications

• Valid Ontario Security Guard License
• Valid G Class Driver Licence and clean driver abstract
• Strong knowledge on Section 494 and Trespass to Property Act
• Minimum 2 years of Full time Tactical Security Guard experience commercial, retail, Mall, or related field experience is a must
• Minimum 2 years of Security Supervisor/Leadership or related experience commercial, retail, Mall, or related field experience is a must
• Educational background in Law enforcement, Police Foundations, Security and Investigations, Criminology, or related subjects is considered an asset.
• Must have strong verbal and written communication skills
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Major Responsibilities:

• Responsible for all of the activities undertaken by their shift.
• The Shift Supervisor is expected to be highly familiar with all subordinates’ roles, job functions and job descriptions.
• In the normal course of duty, the shift supervisor may be required to complete any and all duties assigned to himself/herself and/or that of their subordinates.
• Serves as the primary decision maker in emergency situations, incident response and matters involving tenant concerns, complaints, services requirements etc.
• In the absence of the senior security leadership team, provides counsel to senior management during the initial stages of a security/safety-related crisis or potentially significant incidents.
• Ensures that security operations occur consistent with policy, Standing Orders and rule of law.
• Supervises, coaches and is responsible to ensure all staff are equipped and uniformed as per the standard prior to signing on-duty.
• Inspection of security personnel memo books and completion of daily shift briefings and parade.
• Responsible for coordinating and documenting general training of all security personnel working on their platoon.
• Responsible for overseeing new candidate training to include training performed by Training Guards.
• Responsible for documenting and reporting all instances to Security and Paragon Leadership whereby a new candidate during their probationary period is not performing to property management standard and as such may not be eligible for continued placement.
• Ensures that Incident Reports are properly completed in a manner consistent with site policies and protocols.
• Ensure the accurate completion of guard force timesheets by emailing any schedule changes and/or adjustments to senior Security Leadership and Paragon Scheduling department.
• Ensure that the all site and Paragon policies pertaining to guard conduct and professional standards is applied for disciplinary action in a consistent manner and for all instances.
• Assess the criticality and impact of incidents, works closely with other stakeholders and takes action to mitigate business impact.
• May lead or assist with investigation of crimes, and employee/tenant misconduct.
• Serve as the principle point of contact with public safety agencies attending at the property in response to emergency situations.
• Identifies security awareness deficiencies and makes recommendations as appropriate.
• Issues security equipment to security personnel ensuring equipment is properly signed out and returned in good working order.
• Regular auditing of keys, pass cards and security equipment.
• Ensures prompt communication with the vendor (Paragon) regarding any staffing shortages or unplanned short notice absences that the site is experiencing on their shift.
• Administrative duties pertaining to Human Resource issues in compliance with site and Paragon policy and professional conduct standards.
• Other duties and project work as assigned.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance.
• Paid On-site training and additional training according to site requirements.
• Yearly uniform allowance
• Paid Sick Days
• Employee incentive programs
• Peer recognition programs.

"Paragon Security is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request and all reasonable measures will be taken to accommodate the needs of the applicant through the interview process and while employed."

Job Types: Full-time, Permanent

Pay: From $24.86 per hour

Expected hours: 24 – 44 per week

Benefits

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• Do you possess good knowledge of Section 494, Trespass to Property Act and related criminal code of conduct?
• Are you a graduate of a Police Foundations or related program?

Experience

• Full time Tactical Security Guard: 2 years (required)
• Security Supervisor or related: 2 years (required)

Licence/Certification:

• G Class Driver Licence (required)
• Ontario Security Guard Licence (required)

Work Location: In person