Role Overview
Onit is hiring a mid-level Customer Success Manager. This is a contract remote role, with the team based in Remote - USA. Part of Onit's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Onit:
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Position Summary
We are seeking a Customer Success Manager to support a diverse portfolio of customers and drive strong customer outcomes across adoption, engagement, and long-term success.
This role plays a critical part in delivering value by combining customer engagement, data-driven insights, and cross-functional collaboration. You will work closely with customers and internal teams to ensure a seamless experience while helping customers maximize the value of Onit’s solutions.
Frequently Asked Questions
How do I apply for the Customer Success Manager position at Onit?
Use the Apply button above to submit your application directly to Onit. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Customer Success Manager role at Onit remote?
Yes. This is a remote role. The team is based in Remote - USA, but the position itself does not require relocating to that office.
What does a Customer Success Manager at Onit earn?
Onit has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Manager role at Onit posted?
This role was posted on April 14, 2026 (67 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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