Overview

Established in 2012, and under new ownership since May 2025, Omni Food Equipment has been Canadian-owned and dedicated to providing high-quality commercial food equipment at competitive prices, backed by reliable service and expert support. From our brick-and-mortar store in Toronto, Ontario, we’ve proudly served a wide range of customers—restaurants, cafés, bakeries, grocery stores, institutions, and entrepreneurs—helping them start, grow, and succeed with confidence. Visit www.omnifoodequipment.com to learn more about our products and services.

We are seeking an experienced Sales and Customer Service Representative who will work with the Sales Desk Management Team to provide top-tier service to our customers in-store and online . This individual will perform a variety of job functions, including:

Responsibilities

• Receiving and welcoming clients at our 500 Norfinch Dr. location and providing them with sales and service support.
• Answer general email inquiries and phone calls from current and prospective clients regarding orders and delivery needs.
• Manage and grow existing client accounts by providing tailored solutions and ongoing support for their commercial food equipment needs.
• Conduct negotiations to close sales deals effectively while maintaining positive customer relationships.
• Collaborate with marketing teams to implement strategies that increase brand awareness and lead generation.
• Provide technical sales support by understanding customer needs and recommending appropriate products or services
• Deliver exceptional customer service by addressing inquiries promptly and resolving issues efficiently.

Skills and Education

• Strong negotiation and communication skills is required, with the ability to close deals effectively.
• Proficiency with MS Office products (Word, Excel, Outlook) is required.
• Proficiency with Inventory and CRM platforms is an asset, but not required.
• Exceptional customer service skills with a focus on building long-term client relationships
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Sales experience in the restaurant food equipment / hospitality industries is preferred but not required.
• Candidate must possess at least a high school diploma but preference will be given to college or university graduates.

Benefits

• Employee will be eligible to participate in company's health and dental benefits plan.
• Employee will be eligible for sales incentive program.

Remuneration

• Salary is commensurate with experience.

This role is ideal for motivated professionals eager to leverage their sales experience while delivering outstanding service. If you are passionate about driving growth and building meaningful client relationships, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $50,000.00-$100,000.00 per year

Benefits

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Application question(s):

• Are you legally entitled to work in Canada?

Experience

• sales: 1 year (preferred)

Work Location: In person