Senior Technical Account Manager- Automotive Accounts

As a Senior Technical Account Manager (TAM) at MathWorks, you will play a key role in managing the technical relationship with three key automotive accounts. Leveraging your industry experience and technical expertise in vehicle systems, automated driving systems, control system design, modeling and simulation, or embedded software development, you will understand customer workflows, challenges, and key business initiatives. By utilizing this knowledge, you will illustrate how MathWorks products can accelerate the pace of development and innovation for your customers.

Your responsibilities will include:

• Broadening Adoption of MathWorks products by building awareness, finding new users, increasing the proficiency of current users, and encouraging the reuse of customer IP/tools across the customer userbase to help maximize their ROI.
• Deepening Adoption of MathWorks products by assisting customers in realizing the benefits that come from deepening tool usage and the reuse of artifacts throughout their product life cycle to help reduce their development costs and maximize ROI.
• Developing and maintaining long-term End User Relationships by providing excellent technical/customer service and identifying and resolving issues that reduce customer product usage benefits.
• Establishing Management Relationships by aiding customers in achieving product/program success to become their premier solutions provider and playing a crucial role in the formulation of solutions to customer issues.
• Supporting Sales with Senior & Strategic Relationships by delivering business value across the customer's organization to become their foremost trusted advisor and strategic technology partner.

To achieve the above objectives, you will need to develop or contribute to the account plan through strategic account development discussions with the sales team. You will be responsible for owning the technical part of the account plan, which includes the technical adoption roadmap, product/application area strategy, technical engagement strategy, and technical service strategy.

Minimum Qualifications:

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications:

• At least 10 years of experience in or with the Automotive Industry.
• Experience collaborating with customers or counterparts outside your organization.
• Strong desire to work directly with customers and have an affinity for business development.
• Able to adjust communication style for executives and end users.
• Excellent verbal and written communication skills.
• Demonstrated experience with Simulink to develop automotive control systems.
• Very strong knowledge of the Model-Based Design process and its implications for software development is essential.
• Good exposure to any of the automotive technology megatrends like AI, Automated Driving/AD, SDV, Electrification.

This position is based in Pune, with travel generally throughout India specific to various customer visits and seminars. Travel time can be expected to amount to approximately 40%, with trips generally no longer than four days. Some international travel is also expected, though far less frequent. As a Senior Technical Account Manager (TAM) at MathWorks, you will play a key role in managing the technical relationship with three key automotive accounts. Leveraging your industry experience and technical expertise in vehicle systems, automated driving systems, control system design, modeling and simulation, or embedded software development, you will understand customer workflows, challenges, and key business initiatives. By utilizing this knowledge, you will illustrate how MathWorks products can accelerate the pace of development and innovation for your customers.

Your responsibilities will include:

• Broadening Adoption of MathWorks products by building awareness, finding new users, increasing the proficiency of current users, and encouraging the reuse of customer IP/tools across the customer userbase to help maximize their ROI.
• Deepening Adoption of MathWorks products by assisting customers in realizing the benefits that come from deepening tool usage and the reuse of artifacts throughout their product life cycle to help reduce their development costs and maximize ROI.
• Developing and maintaining long-term End User Relationships by providing excellent technical/customer service and identifying and resolving issues that reduce customer product usage benefits.
• Establishing Management Relationships by aiding customers in achieving product/program success to become their premier solutions provider and playing a crucial role in the formulation of solutions to customer issues.
• Supporting Sales with Senior & Strategic Relationships by delivering business value across the customer's organization to become their foremost trusted advisor and strategic tech