Human Resources Manager (US & Canada)

We are seeking a talented individual to join our Human Resources team at Marsh. This role can be based in Toronto. It is a hybrid role with a requirement of working at least three days a week in the office. This is a full-time, fixed term role through the end of the year.

As a Marsh Human Resources Manager, you will coach, support and advise People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle. This role will also include project work to support business success. This role is a great opportunity for a developing HR Generalist/ ER professional to work with People Managers, Business leaders, HR Centers of Excellence (CoE), and the People Function team across the US in Canada!

We will count on you to:

At times supporting HR Managers across the US and Canada as they support their client teams

May have a dedicated client portfolio and at times be required to provide cover for HR Managers across US and Canada

Support and from time to time take responsibility for coordinating, the rollout and delivery of HR programs and contribute to process improvements

Provide guidance and support to People Managers across the full range of activities in the HR portfolio, including and not limited to performance management, colleague development, employee relations, succession planning, absence /leaves management, change management, organizational effectiveness, compensation, benefits and total rewards including the year-end process

Support employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. – where matters are more complex, the HR Manager will engage with the Employee Relations CoE for advice and support

Cultivate strong relationships with functional teams (Tax, Finance, Total Rewards, Talent Acquisition) and support the alignment between the people and business strategies

Ensure that regulatory and statutory obligations are discharged including statutory and/or regulatory reporting requirements

Consult with People Partners and Centers of Excellence to determine best practices, continuously improve delivery methods, and especially consider country-specific nuances to guide local implementation

What you need to have:

4+ years’ relevant experience in HR alongside a requirement for suitable qualifications

Experience supporting colleagues and leaders in both the US and in Canada

Ability to work independently with a high degree of initiative, discretion, and tact

Experienced in supporting managers with employee relations case management including investigations

Demonstrated ability to effectively coach managers at most levels in the business through all aspects of the employee life cycle including in more complex situations

Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives

Thorough understanding of US and Canadian laws, regulations

Excellent interpersonal skills to connect with colleagues in business and in wider HR community

Advanced technical skills MS Office Suite and enthusiasm for learning new skills as needed

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.