We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Responsibilities

Ø Lead process mining activities to analyse end‑to‑end actuarial valuation processes, identifying control gaps, inefficiencies and automation opportunities.

Ø Produce high‑quality documentation covering valuation methodologies, assumptions, business rules and data flows, ensuring clarity and auditability.

Ø Apply judgement when adapting established frameworks and procedures to solve a range of problems within agreed boundaries.

Ø Design and build automated data flows and processing steps in Python and Databricks that support accurate and timely valuation outcomes.

Ø Develop senior‑level Power BI dashboards and Databricks Apps visualisations for insights into valuation movements, model performance and process controls.

Ø Use AI assistants (GitHub Copilot, Copilot 365) to accelerate automation design, code generation and documentation, validating assumptions and ensuring alignment with actuarial needs.

Ø Provide day‑to‑day support to junior colleagues—reviewing work, offering technical guidance, helping them apply best practice and building their confidence.

Ø Work closely with actuarial modelling teams, finance stakeholders and technology partners to refine requirements, interpret valuation impacts and support implementation.

• Maintain up-to-date knowledge of industry best practices and share knowledge with the team to enhance their skills and expertise.
• Conduct real-time and historical transaction monitoring and flag potentially suspicious transactions.
• Conduct level 1 transaction monitoring alert reviews and discounting.
• Manages conflicts that may impact delivery
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
• Identifies and anticipates need for changes to continuously improve quality and efficiency of output
• Manages resources and risks using expert judgment, know-how and experience

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.