Payroll & Benefits Manager (U.S. & Canada)

We are seeking an experienced Payroll & Benefits Manager to lead the accurate, compliant, and timely administration of payroll and employee benefits for approximately 100 employees across the United States and Canada. This role serves as the subject matter expert for payroll processing, benefits administration, and related compliance, while partnering closely with HR, Finance, and external vendors to deliver an excellent employee experience.

Key Responsibilities

Payroll Management

• Oversee end-to-end payroll processing for U.S. and Canadian employees, including salaried and hourly staff
• Ensure payroll accuracy, timeliness, and compliance with federal, state/provincial, and local regulations
• Administer payroll taxes, filings, and remittances (e.g., IRS, CRA, and state/provincial agencies)
• Reconcile payroll reports, general ledger entries, and benefit deductions
• Manage year-end processes, including W-2s, T4s, and related reporting
• Serve as the primary point of contact for payroll vendors and auditors

Benefits Administration

• Administer employee benefits programs, including health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives
• Manage benefit enrollments, changes, and terminations for U.S. and Canadian employees
• Ensure compliance with benefits-related regulations (e.g., ACA, COBRA, ERISA, HIPAA in the U.S.; applicable provincial regulations in Canada)
• Act as a liaison with benefits brokers and vendors, supporting renewals and plan evaluations
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality

Compliance & Reporting

• Maintain compliance with employment laws and payroll/benefits regulations in both countries
• Monitor legislative changes and recommend process or policy updates as needed
• Prepare and maintain payroll and benefits documentation, policies, and procedures
• Support internal and external audits related to payroll and benefits

Systems & Process Improvement

• Maintain and optimize payroll and HRIS systems
• Identify opportunities to streamline payroll and benefits processes and improve efficiency
• Develop and maintain standard operating procedures and internal controls

Collaboration & Support

• Partner with HR and Finance teams to ensure accurate and aligned employee data
• Support onboarding and offboarding processes related to payroll and benefits
• Provide reporting and analysis on payroll costs, benefits utilization, and compliance

Qualifications

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related field preferred
• 5–7 years of progressive payroll and benefits experience, including U.S. and Canadian payroll
• Prior experience managing or supervising payroll staff preferred
• Strong knowledge of wage and hour laws, payroll tax regulations, and compliance requirements
• Experience with payroll systems such as ADP Workforce Now, SAP, Workday, or similar platforms
• Advanced Excel skills and experience with HRIS integrations
• Exceptional attention to detail, accuracy, and confidentiality
• Strong analytical, organizational, and problem-solving skills
• Excellent interpersonal and communication skills

Additional Information

• Standard work hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
• Hybrid work arrangement available after the initial training period
• Salary range: $90,000 - 100,000
• Comprehensive benefits package including medical, dental, vision, 401(k) with company match, generous PTO and sick time, employee fitness program, and more

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance