Cisco Unified Communication Manager (CUCM) Need Local Candidates Location: _-

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Job Title: Cisco Unified Communication Manager

Location: _- Washington DC - Onsite Role

Required Qualifications:

Proficient in Cisco Unified Communication Manager versions 14x and above including installation configuration troubleshooting licensing call routing voice quality issues log analysis and performance issues

Expertise in Cisco IP Phones 78XX 88XX and MS Teams Poly CCX Phones

Skilled in configuring troubleshooting and resolving performance issues with Audiocodes SBC

Experienced in configuring maintaining and upgrading Cisco SBCs such as 44xx and 43xx

Proficient in configuring maintaining and upgrading Audiocodes Mediapacks Voice gateways

Expertise in troubleshooting licensing call routing voice quality issues log analysis and performance issues within MS Teams phone systems

Knowledgeable in SIP protocol voice traffic flow and voice quality issues

Familiar with cloud conferencing and collaboration platforms including Webex Zoom and MS Teams

Working experience in Webex Calling platform

Experienced in troubleshooting and analyzing performance issues with MS Teams Webex and Zoom

Expertise in configuring troubleshooting call routing voice quality issues SIP and CUBE within Voice Gateways

Proficient in planning testing and upgrading MS Teams room devices and MS Teams phones

Experienced with Poly X50 X70 and G7500 codecs

Understanding of vulnerabilities and identifying resolutions

Experienced in coordinating with multiple vendors for support

Skills

Mandatory Skills : AWS Infra Services, Azure Infra Services, Cisco Ipcc, Cisco Webex, UCCX

Good to Have Skills : CUCM, NICE Contact Center