Role Overview
Jobs via Dice is hiring a Junior Data Support Analyst. This is a full-time role in Fairfax. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Electronic Consulting Services, Inc (ECS Federal), is seeking the following. Apply via Dice today!
Job Description
ECS is seeking a Junior Data Support Analyst to work remotely .
ECS is seeking a Junior Data Support Analyst to support a growing business intelligence and data analytics team supporting DHS HQ. The Junior Data Support Analyst supports the effective use of an enterprise data analytics platform by serving as an initial point of engagement for platform users. This role focuses on analyzing user inquiries, translating needs into well-defined requests, performing preliminary investigation of common issues, and coordinating with technical teams to enable timely resolution. This position requires analytical thinking, strong communication skills, and the ability to work independently within established operational processes.
Key responsibilities include:
- Serve as an initial point of engagement for analytics platform users, assessing and triaging incoming data and platform-related inquiries.
- Analyze user requests to determine root causes, required actions, and appropriate resolution paths.
- Translate user needs into clearly defined requests and records within ServiceNow.
- Perform preliminary investigation and analysis of common platform issues, including access, data availability, and usage questions.
- Partner with senior data support analysts, data engineers, and platform teams to coordinate resolution of complex requests.
- Develop and maintain user-facing documentation, FAQs, and knowledge articles to improve platform adoption and reduce recurring issues.
- Support data users in understanding platform capabilities, best practices, and available datasets.
- Track trends in user inquiries to identify recurring issues and recommend process or platform improvements.
Salary Range: $60,000 - $70,000
Required Skills
General Description of Benefits
- Ability to successfully maintain a DHS Entry on Duty (EOD)/Public Trust
- 1+ years of experience working in IT.
- Familiarity with data analytics platforms, reporting tools, or data systems.
- Experience documenting requirements and requests clearly and accurately.
- Strong troubleshooting approach and problem-solving skills.
- Strong written and verbal communication skills, especially in conveying technical information to non-technical users.
- Experience working with service management or intake systems (e.g., ServiceNow).
- Ability to manage multiple requests and priorities.
- Experience in Agile environments.
Desired Skills
- Prior experience supporting federal agencies or working in a government contracting role (experience supporting DHS preferred).
- Familiarity with change management/change management procedures.
- Familiarity with ITIL best practices.
#EverforthECS1
ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We value:
- Attracting and developing top talent and high-performing teams
- Fostering a culture that is engaging, accountable, and mission-driven
Meet the challenge. Make a difference with Everforth ECS!
Frequently Asked Questions
How do I apply for the Junior Data Support Analyst position at Jobs via Dice?
Use the Apply button above to submit your application directly to Jobs via Dice. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Junior Data Support Analyst position at Jobs via Dice located?
This position is based in Fairfax. Jobs via Dice has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Junior Data Support Analyst at Jobs via Dice earn?
Jobs via Dice has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Junior Data Support Analyst role at Jobs via Dice posted?
This role was posted on June 18, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Junior Data Support Analyst role at Jobs via Dice entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Jobs via Dice has listed.
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