Office Services Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position OverviewThe Office Services Manager oversees daily operational functions that support a productive workplace environment, managing mail distribution, supply chain coordination, workspace setup, and facility amenities.

Primary ResponsibilitiesMail and Distribution Services

Manage incoming and outgoing mail processing, courier coordination, and parcel tracking

Establish protocols for package receipt, sorting, and delivery to recipients

Coordinate with external courier services and postal providers

Maintain delivery logs and tracking systems

Document Management

Oversee secure document shredding services and compliance with data protection policies

Schedule regular shredding pickups and maintain chain-of-custody documentation

Ensure proper handling of confidential materials

Supply Chain Management

Maintain inventory of office stationery and supplies

Process supply requests and manage ordering systems

Monitor stock levels and establish reorder points

Manage vendor relationships for office supplies

Workspace Setup and Coordination

Coordinate desk setup for new employees and relocations

Arrange additional furniture as needed, including meeting room chairs

Manage office amenity supplies and replenishment schedules

Ensure workspace readiness for employee arrival

Facility Signage

Coordinate office signage installation and updates

Maintain wayfinding systems and directory accuracy

Work with facilities teams on signage standards and compliance

Office Deliveries Policy

Enforce policy that staff personal packages will not be accepted at office locations

Communicate delivery policies clearly to employees

Direct personal delivery inquiries to appropriate alternative solutions

Key QualificationsProven experience in office management or facilities coordination

Strong organizational and multitasking abilities

Vendor management experience

Excellent communication skills

Proficiency with inventory management systems

Understanding of workplace safety and compliance requirements

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.