Role Overview
JetBrains is hiring a mid-level Backend Customer Success Engineer (Kotlin Ecosystem). This is a contract role in New Jersey. Part of JetBrains's Backend hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We’re now looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments.
Currently, this role is focused on adoption – helping Java teams introduce Kotlin into existing applications. You’ll work directly with organizations to guide migration, integration, troubleshooting, and scaling, ensuring they move from initial experiments to successful production use.
In addition, you’ll proactively communicate with prospective users to help them understand the Kotlin adoption process, as well as design and implement the migration path.
Responsibilities
- Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production)
- Proactively engage with organizations across different phases of their Kotlin adoption journey
- Develop and recommend high-level adoption strategies tailored to each organization’s context
- Identify and document blockers that hinder progress and propose ways to address them
- Establish and manage feedback loops with development teams to ensure continuous alignment and improvement
We will be happy to have you on our team if you have:
Technical expertise
- Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem
- Proven experience migrating Java backend codebases to Kotlin
- Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor)
- Solid understanding of build tools and project structuring, including Maven and Gradle
Communication and customer engagement
- Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting
- Strong English communication skills, both written and spoken
- Ability to lead workshops, demos, talks, meetups, and other public-facing activities
- Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams
- Ability to effectively communicate with engineers, tech leads, and business stakeholders
System design and architecture
- Ability to design and guide Kotlin adoption strategies for backend applications
- Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices)
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Frequently Asked Questions
How do I apply for the Backend Customer Success Engineer (Kotlin Ecosystem) position at JetBrains?
Use the Apply button above to submit your application directly to JetBrains. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Backend Customer Success Engineer (Kotlin Ecosystem) position at JetBrains located?
This position is based in New Jersey. JetBrains has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Backend Customer Success Engineer (Kotlin Ecosystem) at JetBrains earn?
JetBrains has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Backend Customer Success Engineer (Kotlin Ecosystem) role at JetBrains posted?
This role was posted on April 24, 2026 (56 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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